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Zurich Insurance · 2 days ago

Senior Claims Specialist, General Liability

Rocky Hill, CT

Full-time

Hybrid

Senior Level

$73K/yr - $119K/yr

6+ years exp

Zurich Insurance is seeking an individual interested in growing their claims career with the General Liability team. The Senior Claims Specialist will handle complex claims, develop partnerships with stakeholders, and ensure a customer-centric claims experience.

Financial ServicesInsuranceProductivity Tools

Comp. & Benefits

No H1B

Responsibilities

Work with a team of claims professionals with diverse experiences and backgrounds

Handle single and multi-party personal or commercial line claims of moderate to high exposure and complexity within specific authority limits

Ensure that claims are handled most efficiently and effectively while delivering a customer-centric claims service

Collaborate and develop partnerships with internal and external points of contact including customers, vendors, suppliers, and brokers to provide a quality claims experience

Learn and develop knowledge of established protocols and industry best practices to ensure that claims are handled in the most efficient, effective way while delivering a quality customer-centric claims experience

Qualification

Claims ManagementLitigation ManagementGeneral Liability KnowledgeAdjuster LicenseInsurance Regulations KnowledgeAnalytical SkillsNegotiation SkillsMicrosoft OfficeCustomer ServiceOrganizational SkillsTime ManagementCommunication Skills

Required

Bachelor's Degree and 6 or more years of experience in the Claims and/ or Litigation Management area OR

High School Diploma Equivalent and 8 or more years of experience in the Claims and/ or Litigation Management area OR

Juris Doctor and 2 or more years of experience in the Claims and/ or Litigation Management area OR

Zurich Certified Insurance Apprentice, including an associate degree with 6 or more years of experience in the Claims and/ or Litigation Management area OR

Completion of Zurich Claims Training Program and 6 or more years of experience in the Claims and/ or Litigation Management area AND

Must obtain and maintain required adjuster license(s)

Microsoft Office experience

Knowledge of insurance regulations, markets, and products

Preferred

8+ years of experience handling commercial general liability claims within the area that includes litigated and severity bodily injury and PD claims

8+ years of experience with litigation management

8+ construction experience handling Bodily Injury and Property Damage OCIP/CCIP wrap up policies

Currently hold an active adjusters license

Experience collaborating across work groups ability to develop and maintain strong relationships

Understands claims adjustment process and possesses the ability to determine scope/exposure for losses

Understands the use of vendors and how litigation strategies are developed

Understands and applies financial and actuarial/reserving concepts

Familiarity with negotiation strategies and experience in suggesting alternative approaches

Negotiation skills

Organizational and time management skills

MS Office

Customer service experience

Strong analytical, critical thinking, and problem-solving skills

Strong verbal and written communication skills

Benefits

Short term incentive bonuses

Merit increases

Comprehensive employee benefits package

Company

Zurich Insurance

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Zurich Insurance Group (Zurich) is a leading global multi-line insurer founded more than 150 years ago, which has grown into a business serving more than 75 million customers in more than 200 countries and territories, while delivering industry-leading total shareholder returns.

Founded in 1872

Zürich, Zurich, CHE

10001+ employees