Technical Support Specialist jobs in United States
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TEKsystems · 5 hours ago

Technical Support Specialist

positionCarmel, NY
timeContract
remoteOnsite
seniorityNew Grad, Entry Level
money$18/hr - $24/hr

TEKsystems is a leading provider of business and technology services, and they are seeking a Technical Support Specialist to contribute to the software and hardware troubleshooting of various devices. The role requires strong technical skills and excellent communication abilities to work effectively with end users in a fully onsite environment.

Information Technology
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H1B Sponsor Likelynote

Responsibilities

Contribute to the software and hardware troubleshooting of equipment which includes but is not limited to laptops, PCs, Windows Devices, Mobile Devices, iPads, and various other technologies
Report to an on site Information Technology team lead who supports this team
Have strong technical skills and foundational IT knowledge
Demonstrate strong customer service

Qualification

Windows supportHardware troubleshootingSoftware troubleshootingActive DirectoryNetwork operation systemsLAN/WAN experienceDesktop supportCustomer serviceInter-personal skillsTicketing system experienceServer hardware configurationPrinter/router managementVLAN knowledgeDHCP knowledgeVirtual server supportWorkstation setupCommunication skills

Required

ALL APPLICANTS MUST HAVE A PERSONAL VEHICALE AND BE COMFORTABLE WORKING FULLY ON SITE M - F
Proficient in Windows software (Windows 10 / Windows 11)
Knowledge of troubleshooting email related issues
Knowledge of workstation setup and installs
Ability to install network operation systems and perform simple upgrades to the network
Strong Knowledge on troubleshooting desktop systems such as desktops and PCs
Knowledge of configuring and managing network-based user profiles (Active Directory or other Directory Service tools)
General network experience with printers/routers/adding users/grouping
Server Hardware configuration
Manage switch configuration and troubleshooting
LAN/WAN experience
Support of virtual server environment
Windows support
ticketing system experience
office 365
desktop support
hardware troubleshooting
software troubleshooting
active directory

Preferred

Certifications are not mandatory but nice to have. A+ is most applicable

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Company

TEKsystems

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At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
dateFounded in 1994
location
Hanover, Maryland, USA
people-size10001+ employees
web-link
http://www.teksystems.com

H1B Sponsorship

TEKsystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)

Funding

Current Stage
Late Stage

Leadership Team

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Ryan Skains
Vice President, TEKsystems Global Services
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