Desktop Support Technician jobs in United States
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TEKsystems · 2 hours ago

Desktop Support Technician

positionTulsa, OK
timeFull-time
remoteOnsite
seniorityMid, Senior Level
money$22/hr - $26/hr
date5+ years exp

TEKsystems is a leading provider of business and technology services, and they are seeking a Desktop Support Technician to provide hands-on Level 2 end-user support in a corporate office environment. The role involves troubleshooting hardware and software issues, maintaining office technology, and providing customer service to a wide range of users and technologies.

Information Technology
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H1B Sponsor Likelynote

Responsibilities

General desktop and deskside support
Hardware and software troubleshooting
Responding to and resolving tickets in a timely manner
Maintaining office technology and end-user devices
Front-facing customer service and user support
Supporting enterprise-level applications and systems
Microsoft Office backend support
Device and endpoint management using Microsoft Intune
Active Directory user support
Remote system management
Incident and request fulfillment

Qualification

Windows 11Office 365Active DirectoryMicrosoft IntuneAzureService deskHardware supportCustomer service skillsIOS SupportMacOS SupportAdobe AcrobatBanking Industry SupportLaw Firm SupportImaging equipmentServicenowCommunication

Required

Hands-on Level 2 end-user support in a corporate office environment
General desktop and deskside support
Hardware and software troubleshooting
Responding to and resolving tickets in a timely manner
Maintaining office technology and end-user devices
Front-facing customer service and user support
Supporting enterprise-level applications and systems
Microsoft Office backend support
Device and endpoint management using Microsoft Intune
Active Directory user support
Remote system management
Incident and request fulfillment
Strong communication and customer service skills
Ability to work independently in an office environment
Comfortable supporting a wide range of end users
Experience in enterprise IT environments
Intermediate Level experience

Preferred

Bachelor's degree
If no degree, an additional 5 years of relevant experience
Windows 11
Office 365
O365
M365
Intune
Azure
Active Directory
Service desk
Hardware support
Imaging equipment
ServiceNow
iOS Support
Adobe Acrobat
Banking Industry Support
Law Firm Support
macOS Support

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Company

TEKsystems

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At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
dateFounded in 1994
location
Hanover, Maryland, USA
people-size10001+ employees
web-link
http://www.teksystems.com

H1B Sponsorship

TEKsystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)

Funding

Current Stage
Late Stage

Leadership Team

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Ryan Skains
Vice President, TEKsystems Global Services
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