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Sojourner Center · 15 hours ago

Assistant Transitional Housing Program Manager

Phoenix, AZ

Full-time

Onsite

New Grad, Entry Level

$45K/yr - $45K/yr

0+ years exp

Sojourner Center is a long-standing organization dedicated to providing shelter and support services for victims of domestic violence in Arizona. The Assistant Transitional Housing Program Manager is responsible for managing the Fillmore Commons campus, ensuring safety and support for participants, maintaining records, and collaborating with various departments to deliver quality services. This role involves crisis intervention, advocacy, and compliance with housing regulations.

Facilities Support ServicesHealth CareLegalResidential

Responsibilities

Ability to recognize and respond to impacts of domestic violence and trauma; leads by living the principles of trauma informed care. Handles daily participant relations as needed including crisis intervention

Reviews and tracks referrals and applications to housing program, provides application updates to management team, and conveys any barriers to preparing applicants for housing

Maintains records of occupancy and inventory including occupied/vacant apartments, furniture needs for new move-ins, and status reports with apartment progress and turnovers

Supervises apartment vacancies and apartment turnovers and fills vacancies

Enforces the terms of Month-to-Month rental agreements. Issues notices as needed following notification guidelines using a trauma informed approach

Collects program fees and maintains complete and accurate participant financial files and property records

Provides ongoing advocacy and support to participants. Regularly co-facilitates community solutions meetings via participant support group

Monitors all property management functions within the Transitional Housing sites to ensure quality program services and a healthy, safe & respectful living environment. Monitors documentation and record keeping relative to service provision, financial, maintenance, fire and safety

Collaborates with off-site scattered apartments needs and their property management including Monthly inspections

Working with the facilities team and vendors, ensures that Transitional Housing facilities, properties, equipment, and grounds are maintained at a high level of safety, appearance, cleanliness, and functionality

Works with the Quality Assurance Team and Director of Contracts & Compliance to ensure housing compliance with grants and contracts

Ensures compliance with city, state and federal reporting and housing requirements and that compliance procedures and requirements are satisfied regarding property operations

Holds rotating on-call responsibilities

Qualification

Crisis interventionCase managementTrauma informed careBilingualSocial services experienceRecord keepingProperty managementAdvocacyCompliance knowledgeCommunication skills

Required

Experience in social services or a related field and at least six months related experience, including case management; or an equivalent combination of post-secondary education and work experience in family violence programs

Ability to obtain a Level I Fingerprint Clearance Card

Valid Arizona Driver License, proof of automobile insurance and Motor Vehicle Record acceptable to Sojourner Center's insurance company. Driving agency or own vehicle, including large vehicles/truck is an essential function of this position