TEKsystems · 11 hours ago
Network Support Technician
Bartow, FL
Full-time
Onsite
Entry, Mid Level
$25/hr - $30/hr
2+ years expTEKsystems is a leading provider of business and technology services. They are seeking a Network Support Technician to monitor and resolve network-related incidents, provide customer service, and support network infrastructure devices.
Information Technology
Responsibilities
Monitors network-related incidents and requests escalated from the Service Desk and resolves assigned tickets involving network and infrastructure systems
Documents network troubleshooting activities, configurations, and resolutions in accordance with departmental documentation standards
Identifies, analyzes, and resolves network and infrastructure issues using advanced troubleshooting tools, logs, and collaborative problem-solving techniques
Provides professional customer service by communicating status, impacts, and resolution details related to network and infrastructure incidents
Performs advanced network troubleshooting to determine root cause of outages, performance degradation, or configuration issues
Installs, configures, and supports network infrastructure devices, including switches, wireless access points, firewalls, and related systems, following enterprise standards
Collaborates with other IT teams to resolve issues that span network, server, and application responsibilities as needed
Provides technical guidance and knowledge transfer to other technicians related to network infrastructure, configurations, and troubleshooting practices
Supports and troubleshoots network-connected devices and services in coordination with other technicians and infrastructure teams
Participates in network and infrastructure projects, such as network refreshes, wireless upgrades, server replacements, and technology modernization initiatives
Supports network-dependent systems and services, ensuring connectivity, performance, and compatibility with enterprise applications and platforms
Provides technical input and factual analysis to support team decision-making and infrastructure planning efforts
Develops and maintains detailed network documentation, including diagrams, configurations, installation procedures, and troubleshooting guides
Coordinates vendor support and service calls for network hardware and infrastructure components, including warranty and non-warranty repairs
Maintains accurate records of network incidents, repairs, and vendor interactions related to infrastructure maintenance
Installs, maintains, and supports specialized network or infrastructure-related software and services as assigned
Evaluates, tests, and recommends network technologies and solutions, including hardware and software, to improve reliability and performance
Assists with the configuration, troubleshooting, and support of network connectivity, including switches, VLANs, and wireless access
Perform other related duties as assigned
Ability to lift up to 50lbs and stoop, climb / climb a ladder, squat, push, crawl, and bend in all types of weather
Qualification
Required
Bachelor's or Master's Degree in Computer Science, Information Systems, or other related field
Minimum of 2 years of experience
Ability to lift up to 50lbs and stoop, climb / climb a ladder, squat, push, crawl, and bend in all types of weather
Customer service skills
Technical knowledge
Troubleshooting skills
Experience with network infrastructure devices, including switches, wireless access points, firewalls, and related systems
Experience with network troubleshooting tools, logs, and collaborative problem-solving techniques
Experience with documentation of network troubleshooting activities, configurations, and resolutions
Experience with network-connected devices and services
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase