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Metropolitan Community College · 8 hours ago

Assistant Director of Community and Workforce Operations

Area Wide

Full-time

Onsite

Mid, Senior Level

$68K/yr - $68K/yr

3+ years exp

Metropolitan Community College is seeking an Assistant Director of Community and Workforce Operations to manage and oversee operational functions for community and workforce education programs. This role involves strategic planning, team leadership, and coordination with stakeholders to ensure high-quality educational services that meet the needs of students and employers.

AdviceEducationHigher Education

Responsibilities

Report student enrollment, performance, and outcomes for Community and Workforce Education

Report program enrollment, performance, and outcomes for Community and Workforce Education

Synthesize reporting for state and federal funding

Develop, implement, and manage the operational strategies that support the college’s community and workforce education programs

In collaboration with the CWE Strategist, design evaluation systems that align with the Higher Learning Commission

Serve as a point person for coordination with the Higher Learning Commission

Oversee daily operations, including staffing, budget management, data tracking, and reporting

Directs, oversees, and improves the efficiency and effectiveness of enrollment management; assumes responsibility for the integrity of enrollment functions; participates in enrollment audits, including waitlist management, for noncredit programs; directs the implementation of improvements

Optimize processes to enhance efficiency of internal systems

Oversee scheduling systems are aligned with facilities, room scheduling, and marketing needs

Implement technology solutions to support operations, track performance, and improve data management

Analyze and ensure data reporting complies with federal, state, and local regulations, as well as college policies. Provides support for related training

Coordinate with accreditation bodies and ensure that all necessary certifications and accreditations are maintained

Ensure Contracts and Agreements are coordinated within college policy and will serve as the central repository

Implement technology solutions to support operations, track performance, and improve data management

Oversees progress of the modernization initiatives within CWE ensuring that benchmarks and timelines are met

Serve as CWE point person related to technology integration and/or registration management systems

Develops and implements effective business plan, departmental budgets, and fiscal procedures to meet Community and Workforce Education goals

Collaborates with other department directors to collect data for quarterly reports

Assesses the effectiveness of the Department programs and develops recommendations for improvements or modifications

Assesses non-credit to credit and/or credit to non-credit pathways

Manages fiscal oversight and evaluation and reports progress/results to the Vice President of Community and Workforce Education

Performs other duties as assigned

Attend work activities or programs as scheduled or assigned

Qualification

Data AnalysisProgram ManagementBudget ManagementMS Office SuiteSupervisory SkillsReport PreparationCultural CompetenceOrganizational SkillsProblem-Solving SkillsAttention to DetailTeamwork