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Upside · 17 hours ago

Senior Strategic Partnerships Manager

New York, NY

Full-time

Hybrid

Senior Level

$150K/yr - $165K/yr

7+ years exp

Upside is a company dedicated to transforming brick-and-mortar commerce through innovative technology. The Senior Strategic Partnerships Manager will grow and manage Upside’s partner distribution network, influencing consumer partnership strategy and ensuring the successful implementation and management of strategic relationships.

AppsBusiness DevelopmentData ManagementMarketplaceMobile AppsRetailRetail Technology

Responsibilities

Work with Upside and partner product, engineering, and marketing teams to deliver meaningful consumer acquisition for Upside and transaction growth for our retailers

Lead partners through implementation and launch to long-term partner management and expansion, promoting trust and belief throughout their partnership with Upside

Ensure timely, in-full delivery of partnership deal terms. Establish and monitor performance metrics as needed to ensure commitments are met

Lead regular partnership reviews, interpreting raw performance data to build performance reports, case studies, and business cases

Identify and implement expansion opportunities, negotiating deal terms and managing the contractual process to extract maximum value for Upside

Maintain and improve a cross-functional playbook of partnership standards to influence future deal terms and partnership launches

Maintain Partnership account health at multiple levels across partner business, including senior executives, and predict and address concerns before they lead to churn risk

Qualification

Strategic Partnerships ManagementAnalytical SkillsProject ManagementPublic SpeakingConsumer Loyalty ProgramsNegotiation SkillsCross-functional Collaboration

Required

7+ years of client or partner-facing experience, including 3+ years of enterprise experience in technology

Experience and comfort with public speaking and facilitating meetings to drive decisions and outcomes across multiple levels of stakeholders

Experience in Project and Program Management, including timeline management, client communication, report interpretation, and specifically coordinating the implementation of technical and business solutions

Strong analytical skills, with the ability to demonstrate conclusions, influence decisions, and to translate analysis into relatable and compelling talking points and stories

Ability to travel (~10% for quarterly partner reviews)