Nexus Staff Inc. · 4 months ago
Executive Secretaries and Administrative Assistants
New York, NY
Full-time
Onsite
New Grad, Entry LevelNexus Staff Inc. is seeking an Administrative Assistant to support the Home Care Program at the New York State Department of Health. The role involves providing high-level support, managing phone inquiries, preparing correspondence, and maintaining office equipment.
Staffing & Recruiting
Responsibilities
Provide a high-level of support to the operational unit of the program and facilitate the processing of State and Federal mandated surveillance activities including complaint intake
Phone - Primary phone contact. Respond to standard inquiries, triages and refers to respective units for response. Perform initial complaint intake from patient, caregivers, family and consumers, including entering essential information and allegations into ACTS
Prepare outgoing correspondence utilizing Program specific templates and software (ACO and ACTS) for surveillance, complaints, Home Health Aide Training Program and miscellaneous activities
Photocopy a various of documents, for FOIL (Freedom of Information Law) requests, Inter-and intra-agency requests, internal needs and public distribution
Mail - process incoming and outgoing mail. Maintain incoming and outgoing mail logs
Maintain photocopy and printer machines thru preventive and ongoing maintenance. Troubleshoot office computer repairs as needed
Qualification
Required
Working knowledge of Microsoft Office, specifically Outlook, Word and Excel
Ability to work in a team and handle multiple, shifting priorities; good organizational skills; and familiarity with office equipment
Preferred
Familiarity and knowledge of home care surveillance and complaint procedures, including experience with initial complaint intake and experience in responding to customer inquiries regarding home care
Familiarity and knowledge of the ASPEN, ACTS and ACO systems; and familiarity with responding to Freedom of Information Law requests
Prior experience working in the New York State Department of Health, Office of Aging and Long-Term Care, Division of Home and Community Based Services is preferred
Benefits
Our outstanding healthcare coverage, including dental and vision, begins in just 30 days after you join us.
We offer weekly payments via ACH (Automated Clearing House).
Company
Nexus Staff Inc.
Nexus Staff, a leading client centric staffing firm, provides customized searches resulting in a carefully selected portfolio of professionals for you to choose from.
Founded in 2005
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Finn V.
CEO | ENTREPRENEUR | STRATEGIC PARTNER
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