DC/TC Technician L1 jobs in United States
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Compu-Vision Consulting Inc. · 11 hours ago

DC/TC Technician L1

Compu-Vision Consulting Inc. is seeking a DC/TC Technician (L1) to provide hands-and-feet technical support for data center and technical facilities operations. The role involves performing routine activities such as hardware installation, cabling, power checks, and assisting remote engineering teams with incidents and service requests.

ConsultingInformation TechnologyOutsourcingSoftware
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Provide hands-and-feet support for data center and technical center environments under the direction of remote engineers or senior technicians
Perform physical installation, removal, replacement, and relocation of IT equipment (servers, network devices, storage, racks)
Assist with planned upgrades, maintenance activities, and hardware refreshes
Conduct basic troubleshooting related to hardware, connectivity, power, and cabling issues
Execute cabling tasks, including patching, labeling, and organizing network and power cables
Perform visual inspections and health checks of equipment, racks, and environment (LED status, fans, power indicators)
Support incident response by following runbooks and instructions provided by L2/L3 teams
Update and document activities in the ticketing system, ensuring accurate and timely status updates
Follow data center policies, safety standards, and change management procedures
Assist with inventory management, asset tagging, and equipment tracking
Escalate issues appropriately when problems exceed L1 scope or defined procedures

Qualification

Data center operationsHardware installationBasic troubleshootingTicketing systemsNetworking componentsIT certificationsFollow SOPsPhysical abilitySecurity protocolsShift work willingnessAttention to detailCommunication

Required

1 – 3 years of experience with basic understanding of data center environments and IT infrastructure
Familiarity with servers, racks, cabling, and networking components
Ability to follow standard operating procedures (SOPs) and technical instructions accurately
Experience or exposure to ticketing systems (e.g., ServiceNow or similar)
Strong attention to detail and ability to document work clearly
Good communication skills for coordinating with remote support teams
Ability to work in restricted access environments and follow security protocols
Physically able to lift and move equipment (within safety guidelines)
Willingness to work shifts, on-call rotations, or weekends, if required

Preferred

Entry-level IT certifications (CompTIA A+, Network+, or similar)
Previous experience in a data center, NOC, or technical support role
Familiarity with basic networking concepts (ports, patch panels, connectivity)
Understanding incidents and change management processes

Company

Compu-Vision Consulting Inc.

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Compu-Vision Consulting Inc. is a dynamic IT consulting enterprise.

H1B Sponsorship

Compu-Vision Consulting Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2022 (1)
2021 (9)
2020 (12)

Funding

Current Stage
Growth Stage
Company data provided by crunchbase