TransGlobal Holding Co. ยท 1 month ago
Office Administrative Assistant (Bilingual in Chinese)
185 W Chestnut Ave, Monrovia, CA 91016, USA
Full-time
Onsite
New Grad, Entry Level
$21.92/hr - $24.23/hrTransGlobal Holding Co. is one of the largest insurance general agencies in the US, focusing on a comprehensive financial services platform. They are seeking an Office Administrative Assistant who will manage projects, develop corporate policies, and ensure compliance with standard operating procedures.
Financial ServicesLendingProfessional ServicesWealth Management
Responsibilities
Communicate with various business units within TransGlobal in the planning, development and implementation of corporate policy governance activities and standard operations procedures (SOPs) for the Company
Manage multiple projects and gain internal cooperation to achieve completion of SOP projects
Multi-level project management including meeting deadlines, acquiring approvals, adjusting SOP for business needs
Determine process improvements for functional areas and recommend changes to SOPs and corresponding policies
Create effective procedures, format, layout, and number system for SOPs
Identity functional areas and involve them in project reviews, communicate projects among different business units
Independent consulting and/or advising business units, associates and management when needed
Communicate SOPs within the Company by publishing memos, highlights, and SOPs on the Company intranet
Review SOP to ensure current processes for all Company's operational areas are reflected, and partner to make changes
Perform due diligence for operational areas serving as the subject matter expert by monitoring documents of the Company for conflicts in policy or procedure and proactively responding to any discrepancies or deficiencies by contacting business areas to correct
Perform audits to determine compliance with SOP processes; recommend process improvements needed for compliance with functional areas requirements
Forecast and report metrics on SOP projects, manage SOP translation, report to Manager and Corporate Compliance
Qualification
Required
Bilingual in both Mandarin and English
Legally permitted to work in the US
Strong project management skills; high level of computer experience required
Ability to supervise, coordinate multiple projects, build consensus and teamwork on multi-department projects
Knowledge of Project Management System, CRM, Visio, Word, Excel, Documentum
Excellent written and verbal communication, planning, organization, problem-solving, and analytical skills
Experience in developing policies, procedures, manuals, or formal documents
Ability to work under pressure, multi-task, adjusts to changing business needs, and meet deadlines
Strong technical writing and critical thinking skills. Ability to create documents from an adult-learning perspective
Benefits
Health insurance (medical/dental/vision/HSA) covering spouse and dependents
401(k) with employer matching
Paid sick leave (6 days), paid personal leave (6 days)
Paid vacation (accrued based on years of employment)
Paid holidays, paid jury duty, paid training
Company
TransGlobal Holding Co.
For over 30 years, TransGlobal Holding Company has been a leader in financial planning, thriving under the visionary leadership of President Philip Hu.
Founded in 2015
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase