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Creative Circle · 1 day ago

Global Community Manager

New York, NY

Contract

Hybrid

Mid Level

4+ years exp

Creative Circle is a global social media client seeking a Global Community Manager to lead engagement strategies for AI-focused social communities. The role involves collaborating with teams to analyze insights, craft engagement strategies, and oversee community management efforts.

Human ResourcesRecruitingStaffing Agency

No H1B

Responsibilities

Serve as the subject matter expert for AI-focused communities; monitor behaviors, interests, and engagement trends

Develop and pitch engagement strategies, including tone of voice and creative activations

Oversee vendor-led community management efforts and ensure quality execution

Analyze community data and provide actionable recommendations to improve engagement

Collaborate with social media managers and creative strategists to produce community-first content and experiences

Source user-generated content and community engagement moments for amplification

Support crisis response efforts by escalating sensitive conversations and advising on best practices

Qualification

Community Management ExpertiseAI KnowledgeCopywriting SkillsSocial Listening ToolsContent CreationCrisis Response ExperienceCollaboration Skills

Required

Community Management Expertise: 4+ years managing social strategy and community engagement for digital-first brands, with proven ability to analyze trends and deliver actionable insights

AI Interest & Knowledge: Demonstrated passion for AI and familiarity with emerging trends in the space

Strong Copywriting Skills: Ability to craft compelling social copy and presentations tailored to diverse audiences

Experience navigating sensitive brand moments and crisis response on social platforms

Familiarity with social listening tools and reporting (e.g., Sprinklr, Brandwatch)

Content creation experience for platforms like Instagram Reels, TikTok, and Threads

Knowledge of managing community groups on platforms such as Facebook Groups, Discord, and Reddit