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Commonwealth of Pennsylvania · 5 days ago

Administrative Assistant 1

Dauphin County, PA

Part-time

Hybrid

New Grad, Entry Level

Commonwealth of Pennsylvania is seeking a reliable Administrative Assistant 1 for the Department of Labor & Industry's Unemployment Compensation Support Operations Division. This role involves researching, analyzing, and processing complex unemployment overpayment claims issues while providing technical assistance and conducting training for Claimant Services staff.

Non Profit

Responsibilities

Serve as the single point of contact within the Office of UC Service Centers (OUCSC), Claimant Services for calls from the service centers regarding overpayment questions or issues

Apply UC Law and Regulations to analyze and facilitate resolution of complex claim issues

Review overpayments for technical accuracy and prepare daily, weekly and monthly production reports

Provide technical assistance to Claimant Services and service center staff in establishing and adjustment of overpayments

Develop and conduct training for Claimant Services staff on overpayment processing

Qualification

Research skillsAnalytical skillsTechnical accuracyTraining developmentDetail-oriented

Required

Such training as may have been gained through graduation from a four year college or university or any equivalent combination of experience and training

You must meet the PA residency requirement

You must be able to perform essential job functions

This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment

Acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification