Homebound · 23 hours ago
Warranty Coordinator
Dallas, TX
Full-time
Onsite
Entry Level
2+ years expHomebound is on a mission to transform the residential construction industry using technology. The Warranty Coordinator is responsible for managing post-construction warranty activities, administering claims, coordinating repairs, and serving as a primary contact for homeowners after move-in.
ArchitectureConstructionHome ImprovementHome RenovationInterior Design
Responsibilities
Process, track, and manage homeowner warranty claims using Homebound’s proprietary technology platform
Serve as the primary point of contact for homeowners regarding warranty questions, coverage, and claim status
Coordinate warranty repairs with trade partners, subcontractors, and internal construction teams
Educate homeowners on warranty coverage, limitations, and maintenance responsibilities
Review warranty issues for trends, root causes, and opportunities for process or quality improvement
Qualification
Required
High school diploma or equivalent required
General understanding of residential construction methods, systems, and materials
Excellent customer service skills with the ability to communicate clearly and professionally in challenging situations
Ability to diagnose construction-related issues and coordinate appropriate remediation
Highly organized with strong time-management skills and the ability to manage multiple active claims
Detail-oriented with strong follow-through and accountability
Comfortable using technology platforms and learning new systems
Preferred
2-4 years prior experience in residential construction, warranty administration, customer service, or a related field preferred
Experience working with subcontractors and service scheduling strongly preferred
Construction-related training or certifications are a plus
Company
Homebound
Homebound is a custom homebuilder that makes building the perfect home simple, transparent and human.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$528.38MKey Investors
Khosla VenturesGoldman SachsFifth Wall
2025-12-15Undisclosed· $300M
2025-12-15Series Unknown· $100M
2022-03-25Series Unknown· $0.18M
Leadership Team
Nikki Pechet
Co-Founder & CEO
Caitlin Schlakman
Advisor
Recent News
2026-01-06
alleywatch.com
2025-12-24
Crunchbase News
2025-12-23
Company data provided by crunchbase