The Millennium Group, Where Service Matters ยท 1 month ago
Office Services Associate (Floater)
McLean, VA
Full-time
Onsite
Entry Level
2+ years expThe Millennium Group is focused on providing exceptional service and is seeking an Office Services Associate (Floater) to manage various materials and deliver office supplies. The role involves ensuring customer service areas are staffed, maintaining records, and providing problem resolution while adapting to changes and demonstrating leadership qualities.
Document ManagementOutsourcingPrinting
Responsibilities
Handle all materials received in the Mail Center [receive, review, receipt, document, process, prepare, identify, separate, deliver, transport, etc.]
Deliver, pickup, and transport materials within, between, to, and from various departments. (Cover other accounts in the VA and DC Area)
Deliver office supplies
Deliver within the building and other locations. Collect data for reports
Ensures Customer Service area is always staffed and provide back up for call outs
Maintains records and files
Must have good working knowledge of postal regulations
Must have good working knowledge of computer basics
Provide problem resolution
May deal with difficult or irate customer periodically
Ensures equipment is in good working order, equipment maintenance
Interfaces with the client contact when required
Keeps manager informed of operational efficiencies and potential problems
May be required to work overtime periodically
Able to set priorities
Must be flexible to adapt to changes
Must demonstrate leadership qualities
Qualification
Required
High School diploma or equivalent (GED)
Must have good working knowledge of postal regulations
Must have good working knowledge of computer basics
Must demonstrate leadership qualities
Must be able to lift up to 50+ pounds
Must have a clear background and drug test
Preferred
Minimum of 2 years Mail/Print services related experience preferred with knowledge of commonly used Office Services procedures
1-3 years experience with Microsoft Office Software (Word, Excel, etc.)
Excellent customer service skills; must possess a 'can do' attitude
Excellent communication skills both verbal and written
Ability to effectively work individually or in a team environment
Competency in performing multiple functional tasks
Attention to detail
Ability to handle mail or hand cart, as well as flatbed
Company
The Millennium Group, Where Service Matters
The Millennium Group, a Minority and Woman Owned Business Enterprise, is a global provider of outsourced Document Processing and Workplace Services including Mail, Ship/Receive, Print, and Back Office services to businesses across every industry With scale, global expertise, integrated solutions, and innovative technology, we deliver meaningful benefits by enhancing the employee experience, delivering cost efficiencies, mitigating risk and creating tangible value across businesses worldwide.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase