Vapotherm · 3 weeks ago
Reliability Engineer
Mesquite, Mesquite, TX, US
Full-time
Onsite
New Grad, Entry Level
0+ years expVapotherm is a company focused on delivering high-quality medical devices, and they are seeking a Reliability Engineer to manage complaint investigation activities. This role involves determining root causes for device quality issues and collaborating with R&D and suppliers to drive resolution, along with maintaining calibrated devices and supporting quality management systems.
BiotechnologyHealth CareManufacturingMedical Device
Responsibilities
Conduct investigations of customer complaints to identify root causes and potential product or process issues
Partner with Vapotherm R&D and manufacturing teams to troubleshoot issues; collaborate with suppliers to drive them toward effective corrective actions
Provide input on process and design improvements to enhance product quality and reliability
Own complaint investigation processes to ensure reliable tracking. Prepare trend analysis reports, present findings to the company, and drive cross-functional Quality Data review meetings
Document investigation findings, corrective actions, and recommendations
Conduct travel to Vapotherm R&D, Manufacturing Facilities, and suppliers to troubleshoot quality issues associated with complaints
Oversee and maintain the service facilities calibration program to ensure all equipment is compliant and meets regulatory requirements
Coordinate with internal teams and external vendors to perform regular calibration of tools and equipment
Assist in limited incoming inspection activities for established supplier controls
Participate in risk assessments, including Failure Modes and Effects Analysis (FMEA)
Support Engineering Change Orders (ECOs)
Support internal and external audits and assist in maintaining QMS documentation and training
Qualification
Required
Bachelor's degree in Engineering or a related field
0-3 years of experience in the medical device, pharmaceutical, or regulated industry
Strong technical ability to understand the workings of devices, including mechanical parts and electronic components
Strong analytical and problem-solving skills
Proficiency in Microsoft Office Suite especially excel
Excellent verbal and written communication skills
Preferred
Familiarity with root cause analysis methodologies
Hands-on experience with consumer hardware or medical device manufacturing or testing
Company
Vapotherm
Vapotherm is a medical device company that develops a mask-free respiratory support tool.
201-500 employees
H1B Sponsorship
Vapotherm has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2023 (2)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$276.6MKey Investors
CIBC Innovation BankingRedmile GroupArnerich Massena & Associates
2024-06-17Acquired
2023-02-08Post Ipo Equity· $23M
2020-10-26Post Ipo Debt· $52M
Leadership Team
Joe Army
CEO
Recent News
EIN Presswire
2025-07-11
Company data provided by crunchbase