Q-TX · 4 days ago
Production Support Engineer - Trading Systems
Houston, TX
Full-time
Onsite
Mid Level
3+ years expQ-Tx LLC is an independent commodities trading business based in Houston, Texas, focused on delivering high-quality returns for investors. The role involves providing high-touch user support for trading systems, managing issues impacting trading flows, and ensuring the stability of the production environment.
Financial Services
Responsibilities
Provide high-touch user support to the Q-Tx team who trade across major US markets
Provide prompt user support for investigations & resolution of any system issues impacting front office trading flows
Liaise with internal and external teams on a day-to-day basis to provide effective management of the QRT trading infrastructure, resolving issues through to completion
Support trading platforms on different OS environments – Windows & Linux (Manual trading application, Algorithmic trading platforms, Exchange/FIX connectivity system, and Risk systems)
Ensure all trading components are up and running before the start of each trading day and support the release management process ensuring stability of the production environment
Provide maintenance and support of static databases and supporting processes
Develop tools to continuously improve our ability to monitor the trading environment
Evening/weekend support requirements (normally through remote access)
Qualification
Required
>2yrs of Bash, Command Dos, Powershell or Python scripting experience is essential
Minimum 3yrs in a support role
Excellent problem solving and highly effective business analytics capabilities required
Must have a keen focus on ownership of issues and commitment to resolving them
Excellent written and oral communication skills are essential
Expert windows desktop and server administration experience is essential
High level of Linux OS experience is essential
Expert relational database skills (in order of preference: SQL Server, Postgres) are essential
Evening/weekend support requirements (normally through remote access)
Preferred
Experience of managing the expectations of Front Office traders and senior management is desirable
Knowledge of Equities, Futures, Commodities and FX asset classes is an advantage
Knowledge of market data feed handlers and execution feeds is an advantage
Knowledge of market-making/liquidity provision and algorithmic trading is an advantage
Company
Q-TX
Q-TX LLC, based in Houston, TX, is an independent commodities trading business, leveraging our passion for data, research, technology and trading expertise to deliver consistent and high-quality returns for our investors.
Houston, Texas, US
2-10 employeesFunding
Current Stage
Early StageCompany data provided by crunchbase