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Johns Hopkins Medicine · 3 weeks ago

Sr. Performance Improvement Specialist

DC-Baltimore Area

Full-time

Onsite

Senior Level

$37.04/hr - $61.16/hr

5+ years exp

Johns Hopkins Medicine is a leading healthcare institution, and they are seeking a Senior Performance Improvement Specialist. This role is responsible for managing complex projects to enhance healthcare effectiveness and quality, utilizing improvement methodologies and change management strategies.

Health CareHealth DiagnosticsHospitalMedicalTraining

Responsibilities

Manage and facilitate the identification, implementation, and ongoing measurement of multiple, complex projects under limited guidance

Improve the effectiveness and quality of healthcare

Apply improvement methodology coupled with change management strategies to projects to design new systems and processes

Re-engineer existing processes and systems to improve operational safety and quality of care

Assist in creating a culture of continuous improvement by demonstrating a passion for change while managing multiple high-level projects

Qualification

Process ImprovementChange ManagementProject ManagementData AnalysisPMP CertificationSix SigmaLean MethodologyHealthcare ExperienceAnalytical ThinkingSpreadsheet SoftwareDatabase SoftwarePresentation SoftwareWord Processing SoftwareCommunication SkillsFacilitation Skills

Required

A Bachelor's degree in Business, Health Administration, or another relevant field is required

Minimum five (5) years of experience working in an operational environment in healthcare that must include two (2) years of experience in supporting organizational change, Project Management, Change Management, and Performance/Process Improvement

Completion/Certification of Project Management Professional (PMP), Six Sigma, Lean, or similar training as designated by the department within 1 year of hire and/or promotion into the position

Advanced knowledge of project management, standard process improvement methodologies, planning, and administrative theory

Demonstrate advanced knowledge in the use of a diverse set of methods for developing processes and changes that lead to improvement, data analysis, and simulation modeling

Apply specialized skill set for accelerated change and waste reduction to accomplish entity goals around opportunities for improvement

Demonstrate advanced knowledge of process improvement tools and their applicability in a healthcare setting

Demonstrate strong communication, analytical, and decision-making skills consistently to effectively lead teams and drive projects to completion

Demonstrate ownership of assigned, complex projects and the expertise to guide others as a subject matter expert

Analytical ability to identify and illustrate relationships among complex activities

Advanced in spreadsheet, database, presentation, and word processing software

Ability to generate change through influence rather than authority, using a proven framework to direct and accelerate organizational transformation

Provide workgroups, committees, and task forces with exceptional facilitation, educational, and communication skills, both written and verbal

Use effective chartering techniques to appropriately and efficiently scope projects and link them to the organization's overall strategic plan and key work processes

Work independently and intentionally to complete projects according to agreed-upon project timelines, achieving milestones and deliverables as per the plan

Use proven methods to work more effectively with colleagues, organize and lead improvement teams, and handle difficult conversations, coupled with strong consultative skills