Business Development - Customer Service Rep jobs in United States
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Nashville Toyota North ยท 22 hours ago

Business Development - Customer Service Rep

Nashville Toyota North in Nashville, TN is looking to hire a full-time Business Development - Customer Service Rep to effectively communicate with our customers. The role involves answering incoming calls, scheduling appointments, and maintaining a positive attitude while engaging with customers to enhance business growth.

Retail Motor Vehicles

Responsibilities

Answer all incoming phone calls for the service department
Answer any questions that customers bring to you or transfer their calls to the correct employee if you're unsure of the answer
Schedule appointments for customers, ensuring a minimum of 40 appointments are set each day
Complete call logs as assigned by the service director making no less than 50 outbound calls per day
Maintain a positive and professional attitude
Engage with each customer with a smile on your face as well as actively seek out new and return customers to increase business

Qualification

Customer service skillsVerbal communicationWritten communicationOrganizational skillsEngaging attitudeTime managementPositive attitude

Required

A desire to help our business grow
Excellent customer service skills
Excellent verbal and written communication skills
Ability to maintain a positive and engaging attitude
Highly organized and attentive to detail
Ability to balance multiple tasks while demonstrating good time management

Benefits

Medical
Dental
Paid time off (PTO)
Life insurance
Employee discounts
An IRA bonus match program
A Christmas fund program
A Christmas party
Discounted oil changes
Free unlimited car washes
Free lunches during Saturday shifts

Company

Nashville Toyota North

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Nashville Toyota North has been in business for over 35 years. We located just 15 minutes north of downtown Nashville.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase