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Realtor.com · 1 day ago

Payment Specialist

Scottsdale, AZ

Full-time

Hybrid

Entry, Mid Level

2+ years exp

Realtor.com is a leading online real estate platform that connects buyers, sellers, and renters with valuable insights and guidance. The Payment Specialist role involves resolving complex payment escalations, optimizing payment workflows, and leading fraud detection efforts to enhance the payment ecosystem.

PropTechReal EstateRental Property

H1B Sponsor Likely

Responsibilities

Investigate and resolve complex payment escalations across internal teams, users, and vendors, identifying root causes to prevent recurrence

Analyze and optimize payment workflows to eliminate bottlenecks and drive long-term operational efficiency

Ensure accurate and timely processing of payments within service level agreements, resolving any discrepancies swiftly

Lead efforts in fraud detection and risk mitigation by spotting patterns and developing proactive strategies

Guide KYC processes and enhance user verification procedures for compliance and effectiveness

Collaborate with product, design, and engineering teams to influence roadmap decisions and improve the payments experience

Mentor other payments team members, fostering a culture of critical thinking, ownership, and continuous improvement

Qualification

Payments expertiseFraud detectionRisk mitigationKYC processesPayment ecosystemsAnalytical thinkingProblem-solvingCommunication skills

Required

Bachelor's degree or equivalent experience

2+ years of experience in financial services, payments, fraud, or KYC, ideally in a tech-forward or high-growth environment

Deep understanding of payment ecosystems and vendors (e.g., Stripe, Plaid, Cognito, Proof)

Exceptional communication, analytical thinking, and problem-solving skills

Demonstrated ability to drive proactive strategies and process improvements in complex operational environments

Benefits

Inclusive and competitive medical, Rx, dental, and vision coverage

Family-forming benefits

13 paid holidays

Flexible Time Off

8 hours of paid Volunteer Time Off

Immediate eligibility into Company 401(k) plan with 3.5% company match

Tuition Reimbursement program for degreed and non-degreed programs

1:1 personalized Financial Planning Sessions

Student Debt Retirement Savings Match program

Company

Realtor.com

Glassdoor3.4

Realtor.com is an online platform that allows users to search for real estate property records, houses, condos and lands. It is a sub-organization of Move.

Founded in 1996

Santa Clara, California, USA

1001-5000 employees

https://www.realtor.com/

H1B Sponsorship

Realtor.com has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (26)

2024 (62)

2023 (26)

2022 (83)

2021 (88)

2020 (52)