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IBC Bank · 4 hours ago

Business Development Specialist

San Antonio, TX

Full-time

Onsite

Entry Level

1+ years exp

IBC Bank is dedicated to the growth and success of its employees, customers, and communities. They are currently seeking a Corporate Business Development Specialist who will be responsible for completing performance audits for company recognition programs and requires strong problem-solving skills and critical thinking abilities.

BankingFinancial ServicesInsuranceMortgageVenture Capital

Responsibilities

Complete performance and activity audits for recognition programs company‐wide

Review and complete extensive research on performance exceptions as requested by the business line

Maintain accuracy for all performance reporting and configuration editors

Comprehension of a CRM (Customer Relationship Management) application and its functions

Ability to trouble shoot simple issues in the CRM application related to recording activity and audit guidelines for end users

Complete development documentation as new CRM enhancements are assigned

Test new CRM development for quality assurance purposes

Maintain all performance documents related to Recognition Programs and audits; Ensure review and edits occur on an annual basis

Maintain collaborative workspace for corporate and market BDS resources

Displays acceptable Leadership core competencies, and is committed to continued development of strengths and gaps, in the following categories:

Individual Work Characteristics

Decision-Making

Planning and Organizing

Leadership Styles

Interpersonal skills

Communication skills

Other duties as assigned

Qualification

CRM application proficiencyComplex problem-solvingMicrosoft Office proficiencyInformation Technology knowledgeCommunication skillsCritical thinkingTeamworkTime management

Required

High School diploma or equivalent

1-2 years relevant work experience or analyst experience

Experience with Microsoft Office products: Excel, Word, PowerPoint, Outlook

Comprehension of a CRM (Customer Relationship Management) application and its functions

Ability to trouble shoot simple issues in the CRM application related to recording activity and audit guidelines for end users

Complete development documentation as new CRM enhancements are assigned

Test new CRM development for quality assurance purposes

Maintain all performance documents related to Recognition Programs and audits; Ensure review and edits occur on an annual basis

Maintain collaborative workspace for corporate and market BDS resources

Displays acceptable Leadership core competencies, and is committed to continued development of strengths and gaps, in the following categories: Individual Work Characteristics, Decision-Making, Planning and Organizing, Leadership Styles, Interpersonal skills, Communication skills

Facilitation

Excellent verbal and written communication skills

Active listening

Complex problem-solving

Conflict resolution

Coordination

Critical thinking

Monitoring

Service orientation

Speaking

Social perceptiveness

Time management