SAS Work-Study Student-Process and Customer Support Representative jobs in United States
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Inside Higher Ed · 8 hours ago

SAS Work-Study Student-Process and Customer Support Representative

Columbus State University is a dynamic educational institution that fosters creativity and personal growth. The Process and Customer Support Representative will assist in managing clerical operations, processing work orders, and supporting project planning while accommodating the academic commitments of student employees.

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Responsibilities

Efficiently manage clerical operations, answer phones, and maintain departmental information
Review budget detail reports to update spreadsheets and create analysis, reports, dashboards
Familiarity with Microsoft Office 365 and SharePoint for document preparation and data management
Assist with the analysis of reports and financial documents
Work effectively with the Process Improvement Analyst and other SAS staff
Support project planning and assist with coordination/collaboration and execution
EQuest ¿ document Work in Progress status updates
Performs other related duties as assigned

Qualification

Customer serviceMicrosoft Office 365Data analysisAccounting proceduresOrganizational skillsTime managementCommunication skillsPresentation skillsInitiativeCreative thinking

Required

Business Management or relevant field
Position open to all students enrolled in at least six credit hours
Strong interpersonal and customer service written and oral communication skills
An understanding of accounting procedures preferable (Excel and/or Smartsheet)
Advanced computer skills (Office 365, Presentations, Workflows)
Strong emphasis on accuracy and detail
Solid organizational skills and know how to prioritize tasks effectively
Excellent time management skills
A high level of initiative and reliability
Excellent verbal and written communication and presentation skills
Creative analytical person and innovative thinker
Work with all division personnel in a pleasant, professional, and efficient manner
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Preferred

Students with a grade point average of 2.5 and above are preferred

Benefits

Health insurance
Dental insurance
Life insurance
Teachers Retirement System (or Optional Retirement Plan)
Earned vacation time
Sick leave
13 paid holidays
Tuition Assistance Program

Company

Inside Higher Ed

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Inside Higher Ed is the online source for news, opinion, and jobs related to higher education.

Funding

Current Stage
Growth Stage
Total Funding
unknown
2022-01-10Acquired
2006-08-31Series Unknown

Leadership Team

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Stephanie Shweiki
Director, Foundation Partnerships
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