Empire Distributors, Inc. ยท 2 days ago
Inside Sales Representative, Nashville TN
Nashville, TN
Full-time
Onsite
New Grad, Entry Level
$16/hr - $16/hrEmpire Distributors, Inc. is a leading beverage distributor seeking an Inside Sales Representative. The role involves providing telephone customer service, assisting customers with orders, and handling documentation related to new accounts and service inquiries.
Wine And Spirits
Responsibilities
Processes all necessary paperwork and correspondence to establish new accounts
Talks with customers by phone or in person and receives orders. Addresses customer questions, concerns or needs
Maintains control and processes actions involving order voids, return orders, call backs, and invoices not routed
Maintains files for all documentation and correspondence
Completes paperwork for order pickups, no charges, credits, and routine product orders. Updates customer files and information as needed
Solicits sale of new or additional services
Addresses complaints concerning billing or services rendered for On-Premise
Refers complaints of service failures to appropriate manager
Assists with daily, weekly, and monthly reports and distribution. Other duties as assigned by management
Qualification
Required
Provides telephone customer service and assistance
Communicates directly with customers and assists in resolving problems
Records information and processes files to ensure appropriate documentation is maintained
Processes all necessary paperwork and correspondence to establish new accounts
Talks with customers by phone or in person and receives orders
Addresses customer questions, concerns or needs
Maintains control and processes actions involving order voids, return orders, call backs, and invoices not routed
Maintains files for all documentation and correspondence
Completes paperwork for order pickups, no charges, credits, and routine product orders
Updates customer files and information as needed
Solicits sale of new or additional services
Addresses complaints concerning billing or services rendered for On-Premise
Refers complaints of service failures to appropriate manager
Assists with daily, weekly, and monthly reports and distribution
Knowledge of Adobe Creative Suite Design software
Knowledge of Microsoft Office
Ability to work with all forms of graphics files and programs
Preferred
Strong Preference for Bilingual
Benefits
Healthcare
Retirement benefits
Paid time off
Company paid life insurances
Supplemental Aflac
Legal plans
Company
Empire Distributors, Inc.
Empire Distributors is a wine & spirits company offering alcoholic beverages.
Founded in 1940
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
M
Max Kahn
Founder
Company data provided by crunchbase