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RPM Living · 1 day ago

Director of RPMIS

US-TX-Austin

Full-time

Hybrid

Director/Executive

10+ years exp

RPM Living is a company focused on extraordinary service and people-first success. The Director of RPMIS is responsible for overseeing the renters insurance platform and compliance program, driving growth and optimization through strategic initiatives and cross-functional collaboration.

Commercial Real EstateReal Estate

Responsibilities

Oversee all aspects of resident insurance management, including broker relationships, compliance, documentation, billing, and policy administration

Ensure licensing and regulatory compliance across all applicable jurisdictions and with compliance partners

Serve as the primary liaison for RPM Renters Insurance programs, collaborating with internal stakeholders and external provider partners to ensure effective delivery of insurance services

Build, manage, and maintain strong relationships with clients, insurance partners, outside legal counsel, and other insurance-related parties

Oversee all administrative functions related to resident insurance services

Monitor and communicate updates related to renters insurance regulations, compliance requirements, and industry trends

Escalate significant issues, risks, or questions to appropriate RPM executives and principals

Evaluate and analyze new insurance products and offerings to ensure RPM Insurance Services (RPMIS) remains competitive and operationally effective

Drive growth of the RPMIS program through innovative marketing and engagement strategies

Analyze, trend, and report on resident insurance program penetration, losses, and performance changes, providing clear insights and explanations

Ensure ongoing regulatory compliance by monitoring changes in applicable laws and implementing programs to track and maintain compliance

Manage internal and external communications related to RPM Insurance Services programs

Supervise and develop the RPMIS team, fostering a collaborative and high-performing work environment

Lead data-driven meetings with stakeholders, including senior leadership, as needed

Build strong, effective working relationships across departments to support organizational objectives

Provide training and support to end users as needed

Compile and distribute periodic reports for leadership and stakeholders

Qualification

Insurance principlesRisk managementRegulatory compliancePerformance analyticsProject managementStrategic thinkingMicrosoft Office SuiteAdobeYardiCommunication skillsTeam collaboration