Orderful · 5 days ago
Director, B2B Integration & Partner Enablement
United States
Full-time
Remote
Director/Executive
$180K/yr - $200K/yrOrderful is reinventing how businesses connect and trade by modernizing EDI, the backbone of global commerce. The Director of B2B Integration & Partner Enablement will lead the operational team to build and maintain critical network assets for customer integrations, ensuring a scalable and efficient onboarding process.
LogisticsManufacturingSupply Chain Management
Hiring Manager
Amanda M.
Responsibilities
Own end-to-end workflows and standards for all configuration streams, including EDI account requirements, certification, and label template governance
Establish and monitor high-precision SLAs, QA checks, and metrics (throughput and rework rates) to ensure production-grade execution
Lead a high-performing configuration team through coaching, work allocation, and the development of rigorous training standards
Build and maintain an intake model that aligns team resources with business priorities, customer tiers, and go-live timelines
Collaborate with technical teams to automate manual configuration steps and improve self-service tooling for scaling
Proactively identify and resolve connectivity risks, such as channel instability or coverage gaps, to prevent downstream escalations
Drive initiatives to eliminate recurring defects and improve the overall efficiency of the onboarding ecosystem
Qualification
Required
Established Operations Leader: A proven track record of leading production-style teams in high-scale environments like B2B integration, fintech, or logistics
Deep Domain Expertise: Demonstrated success in setting operational metrics (SLAs) and running high-accountability teams focused on technical configuration
Process Architect: Accomplished at building repeatable systems, enforcing rigorous standards, and managing complex cross-functional workflows
Strategic Communicator: Strong leadership skills with the ability to coordinate work across Customer Ops, Product, and Engineering departments
Preferred
Direct experience with EDI certification workflows and API connectivity
Technical familiarity with B2B communication protocols (AS2, SFTP) and certificate management
Knowledge of label standards (e.g., GS1-128) and template governance
Benefits
Unlimited PTO
A week off for everyone in December during the winter holiday period
Competitive Compensation
Lifestyle Work From Home Benefit
Health Insurance (Life, Medical, Dental, Vision, EAP)
Opportunity to make significant impact on the growth of a company
Remote Work
Flexibility
Stock Options
Weekly Yoga
Company
Orderful
Orderful is a complete cloud EDI platform for manufacturers, distributors, retailers, and technology companies.
Founded in 2016
51-200 employees
H1B Sponsorship
Orderful has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$44MKey Investors
NewRoad Capital PartnersTyson VenturesGLP Capital Partners
2024-11-13Series Unknown· $15M
2024-07-24Grant
2024-07-08Series B
Leadership Team
Erik Kiser
Founder and CEO
Recent News
Company data provided by crunchbase