Stribling Equipment ยท 4 hours ago
Help Desk Technician | Jackson, MS (33351)
JACKSON - Stribling Equipment, LLC - Richland, MS 39218
Full-time
Onsite
Mid LevelStribling Equipment, LLC and Empire Truck Sales, LLC are two of the most respected dealers in the Southeast. Due to our continued expansion, we are looking for a Help Desk Technician to join our team, who will be the first point of contact for our employees experiencing technical issues.
Machinery ManufacturingRentalRetail
Responsibilities
Troubleshooting hardware and software problems
Providing timely and accurate customer feedback
Logging all help desk interactions
Installing, modifying, and repairing computer hardware and software
Following up with employees to ensure issue resolution
Qualification
Required
Proven experience as a help desk technician or other customer support role
Tech-savvy with working knowledge of office automation products, databases, and remote control
Good understanding of computer systems, mobile devices, and other tech products
Ability to diagnose and resolve basic technical issues
Excellent communication skills
Customer-oriented and patient
High school diploma or equivalent
Preferred
Higher degree in a computer-related field
Benefits
Competitive Wages
Exceptional Incentives & Benefits
Medical | Dental | Vision Insurance
Company Paid, Employee Short-term & Long-term Disability Coverage
In-House Training
401(k) Retirement Plan
Advancement Opportunities
Company
Stribling Equipment
Stribling Equipment supplies motor graders, wheel loaders, and articulated dump trucks.
Founded in 1983
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase