Cleveland Clinic · 12 hours ago
Coordinator Surgery Special Unit
Fort Lauderdale, FL
Part-time
Onsite
Entry Level
2+ years expCleveland Clinic is a leading healthcare organization recognized for its patient-centered care. The Special Unit Surgery Coordinator will manage scheduled and unscheduled procedures, ensuring the organization of the unit and supporting the delivery of exceptional patient care.
Health CareHospitalMedicalNon Profit
Responsibilities
Ensure accuracy of system-wide master patient index through validation and capture of patient demographic data
Validate patient physician information and ensures accurate collection
Validate and capture primary, secondary and tertiary insurance coverage to ensure accurate billing
Identify patients in need of financial counseling to ensure appropriate payment of services
Identify services out of insurance plan or requiring referrals; may inform patient of courses of action
Triage appointments are based on diagnosis, patient preferences and physician specialty
Coordinate services and provide special instructions as requested by patients, internal physicians and referring physicians
Perform scheduling both intra- and inter-departmentally as requested by physician orders
Receive orders and processes as indicated by provider and schedules according to protocol
Maximize the department’s allocated spaces by scheduling all procedures/surgeries
Enter appointment into respective programs, both routine and emergency add-on
Ensure accuracy of all data including appropriate CPT coding and case information (side, equipment, etc.)
Enter all updates, corrections and changes to scheduled procedures/surgeries
Maintain provider schedules for designated unit
Coordinate multiple physician schedules
Maintain familiarity with all appropriate scheduling functions
Serve as a liaison with the admitting office regarding hospital reservations, update admission information and cancel reservations
Notify patients of their arrival times per area protocols
Act as a resource to all department personnel (surgeons, medical secretaries, nurses, residents, etc.) on daily activity
Communicate with all departments to maximize efficiency and expedite the admission process
Maintain designated space/unit and patient management calendars/ledgers; maintains department data based on area needs
Communicate with patients and their families to provide detailed instructions, directions, and resources available
Qualification
Required
High School Diploma or GED
Two years of related experience in an area providing knowledge of medical terminology, including patient registration, patient billing, insurance processing or appointment or scheduling
OR three years of customer service concierge experience
Proficient in use of Personal Computers (PC) and general knowledge of PC based systems and software
Knowledge of Microsoft Word and Excel applications
Working knowledge of computerized appointment/OR scheduling systems, patient billing, insurance processing or other related office functions to coordinate patient access
Preferred
In-depth knowledge of medical terminology and/or CPT/ICD coding
Previous medical office experience
Medical office system experience
Customer service experience in a medical setting
Adept at coordinating complex schedules, assisting patients in selecting surgical dates, and ensuring all required surgical clearances are obtained
Skills in patient education and care coordination
EMR proficiency
Company
Cleveland Clinic
Cleveland Clinic is a non-profit medical center that combines clinical and hospital care with research and education. It is a sub-organization of Ashtabula Regional Medical Center.
10001+ employees
H1B Sponsorship
Cleveland Clinic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (89)
2024 (78)
2023 (100)
2022 (60)
2021 (71)
2020 (46)
Funding
Current Stage
Late StageTotal Funding
$362.54MKey Investors
National Institutes of HealthNational Cancer InstituteAgency for Healthcare Research and Quality
2023-02-21Grant· $3.14M
2022-09-22Grant· $7.9M
2022-06-30Grant· $14.2M
Leadership Team
Delos Cosgrove
CEO & President
Tomislav Mihaljevic
President & Chief Executive Officer, Cleveland Clinic
Recent News
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