Data Center Technician, Data Center Operations jobs in United States
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Apple · 8 hours ago

Data Center Technician, Data Center Operations

Apple is where individual imaginations gather together, committing to the values that lead to great work. The Data Center Technician is responsible for installing servicing and maintaining Apple IT Infrastructure in a 24/7 environment with rapidly shifting priorities while maintaining high availability of the infrastructure.

AppsArtificial Intelligence (AI)BroadcastingDigital EntertainmentFoundational AIMedia and EntertainmentMobile DevicesOperating SystemsTVWearables
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Establish and support network connectivity, installation and removal of hardware assets, securely handling storage media, and troubleshooting hardware issues
Support team and operations by working collaboratively, and contributing to operational and service level deadlines
Support and maintain a positive and effective team environment, sharing information and best practices with other technicians, and ensuring alignment and support of tasks, resources, and plans
Communicate effectively with team members, clients, and stakeholders through both verbal and written channels
Drive innovation, continuously seeking ways to improve operational processes and helping the team meet performance and service level objectives
Support the planning of hardware installation and removal of assets, participate in the implementation of data center infrastructure projects, and maintain awareness of conditions for the elimination of risk that may impact Apple customers and business services
Perform diagnostics & apply firmware updates to resolve hardware/software issues
Use of appropriate PPE such as safety shoes, safety glasses, gloves and facial covering in various environments with ranging temperatures

Qualification

Technical support experienceIT hardware infrastructureTechnical certificationsNetwork connectivity tasksComputer operating systemsCollaboration skillsAttention to detailEffective documentation

Required

Experience in roles that include hands on technical support, help desk, logistics or technical training in computer engineering or a related IT field
Ability to safely work at heights using step ladders, podium platforms, and people lifts, adhering to all safety protocols
Ability to safely use hand-held tools such as electric drills, safety cutters, fiber testing kits, etc
Ability to work extended shifts within a data center environment, withstanding heat levels ranging from 79°F to upwards of 105°F while maintaining appropriate hydration
Able to participate in rotational on-call duties, providing after-hours support in a 24/7 operational environment as needed

Preferred

Minimum of 1 year experience directly supporting IT hardware Infrastructure and working inside of production data center environment
Technical certifications such as CompTIA A+, Network+
Experience in following established procedures, performing network connectivity tasks, hardware component swaps, or installing hardware infrastructure
Experience using and/or supporting computer operating systems
Familiar with productivity applications such as workflow systems, collaboration, email, and scheduling tools
Ability to travel to foreign and domestic locations

Company

Apple is a technology company that designs, manufactures, and markets consumer electronics, personal computers, and software.

H1B Sponsorship

Apple has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6998)
2024 (3766)
2023 (3939)
2022 (4822)
2021 (4060)
2020 (3656)

Funding

Current Stage
Public Company
Total Funding
$5.67B
Key Investors
Berkshire HathawayMicrosoftSequoia Capital
2025-05-05Post Ipo Debt· $4.5B
2025-01-16Post Ipo Debt· $0.31M
2021-04-30Post Ipo Equity

Leadership Team

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Tim Cook
CEO
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Craig Federighi
SVP, Software Engineering
Company data provided by crunchbase