First Bankers Trust Company, NA · 7 hours ago
Operations Quality & Controls Specialist
Operations - Quincy, IL 62301
Full-time
Hybrid
Senior Level
$21.33/hr - $26.45/hr
6+ years expFirst Bankers Trust Company is seeking a detail-oriented Operations Quality & Controls Specialist to support accuracy, compliance, and risk management within deposit operations. This position focuses on identifying trends, assessing risk, and strengthening controls related to deposit account setup and maintenance activities.
Banking
Responsibilities
Perform and oversee deposit account quality and edit check reviews to ensure accuracy and regulatory compliance
Analyze exception reports and operational data to identify trends, root causes, and risk exposure
Recommend and support corrective actions to reduce repeat errors and strengthen preventive controls
Serve as an escalation point for complex or high-risk deposit account issues
Partner with internal teams (Operations, Technology, Retail, Digital Banking) on process improvements and system changes
Support audits and examinations by preparing documentation and explaining quality trends and remediation efforts
Provide guidance and knowledge sharing to operations staff to improve accuracy and consistency
Maintain working knowledge of IRA products and regulations and serve as backup to the primary IRA Administrator as needed
Qualification
Required
Associate's degree or equivalent experience required; Bachelor's degree preferred
6–8 years of progressive experience in deposit operations or banking operations
Strong knowledge of deposit products, account maintenance, and regulatory requirements
Experience analyzing operational issues and identifying root causes
Working knowledge of IRA products and regulations, or willingness to develop proficiency
Strong analytical, problem-solving, and organizational skills
Ability to exercise sound judgment and work independently
Effective written and verbal communication skills
Proficiency with Microsoft Office and operational systems
Preferred
Bachelor's degree
Benefits
Medical, dental, and vision insurance
Employer-sponsored retirement plan with company match and profit sharing
Paid time off, paid holidays, and additional leave benefits
12 hours of volunteering time off per year to help make a difference in your community
Life and disability insurance
Employee wellness and assistance programs
Professional development and growth opportunities
Opportunity to participate in special interest groups, such as Young Professionals, or one of our Employee Resource Groups
Company
First Bankers Trust Company, NA
First Bankers Trust Company, NA is a community bank offering a complete line of banking products and services for personal and business use.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Seth Runkle
Chief Financial Officer
James Whitaker
Chief Credit Officer
Recent News
Business Journals
2023-04-13
Company data provided by crunchbase