POS360, Inc. · 6 hours ago
Deployment Field Technician
San Diego, California, United States
Full-time
Onsite
Entry, Mid Level
$25/hr - $35/hr
1+ years expPOS360, Inc. is focused on transforming traditional cash registers into advanced point-of-sale systems. The Deployment Field Technician will be responsible for deploying, configuring, and maintaining POS systems at various customer sites, requiring a mix of technical skills and customer service expertise.
Computer Software
Responsibilities
Install, configure, and maintain POS systems and related hardware at client locations
Perform system upgrades and enhancements for optimized functionality
Diagnose and resolve technical issues, ensuring minimal downtime
Conduct network installations, including configuration of routers, switches, and ensuring robust security measures
Educate customers on system features and functionalities, enhancing their user experience
Collaborate with internal teams (e.g., Development, Logistics) to streamline deployment processes and enhance customer satisfaction
Remain adaptable to evolving responsibilities and project needs
Ensure compliance with industry standards and company policies during installations
Qualification
Required
High school diploma required, along with either one year of field experience or 2 (two) years of in-house IT support experience
Proven experience in IT support, networking, or a related field
Strong understanding of Windows 10/11, computer systems, software, and POS technologies
Proficient in the use of various hand tools for installation and repair
Exceptional customer service skills with experience in client-facing roles
Eagerness to master new technologies and become a POS360 product expert
Valid driver's license with a clean record
Flexibility to work irregular hours, including weekends and holidays, and to travel overnight as needed
Physical ability to manage equipment, including lifting up to 35lbs solo and 75lbs with assistance
Good manual dexterity and ability to work in various physical positions
Preferred
Relevant certifications (e.g., CompTIA, Cisco, Microsoft) are a plus
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
On-the-job training
Opportunities for advancement
Paid time off
Paid training
Vision insurance
Company
POS360, Inc.
POS360’s mission is to accelerate the transition from traditional electronic cash registers to powerful new point of sale products.
51-200 employees
H1B Sponsorship
POS360, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Growth StageCompany data provided by crunchbase