Client Program Leader (CPL) jobs in United States
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AE2S (Advanced Engineering and Environmental Services, LLC) · 7 hours ago

Client Program Leader (CPL)

AE2S (Advanced Engineering and Environmental Services, LLC) is a specialized civil/environmental consulting engineering firm known for its passionate client service and sustainable growth. The Client Program Leader (CPL) will lead strategic initiatives to enhance client satisfaction and drive business development within the organization.

Manufacturing
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Growth Opportunities

Responsibilities

Lead the Enhanced Client Feedback Program, working in conjunction with Project Managers and Client Managers
Serve as the primary escalation point for client challenges and concerns driving timely resolution and client satisfaction
Champion a culture of proactive client engagement through annual client surveys and other feedback mechanisms
Develop and maintain a 5-Year Geographic Vision, 3-Year Picture, and 1-Year Plan with defined sales goals and measurable outcomes
Advise Operations leadership on strategic staffing, office locations, and resource alignment to support growth
Collaborate with Practice Leaders to align on emerging technical trends, resource needs, and strategic opportunities within the geography — proactively coordinating pursuit strategies, identifying and recruiting key technical experts, and positioning the right talent to support priority clients and project opportunities
Prioritize clients for indirect time investment, balancing effort with strategic value and long-term potential
Lead Client Action Planning initiatives to deepen relationships, identify opportunities, and drive growth
Coordinate AE2S representation at key industry conferences ensuring consistent brand and relationship presence
Coordinate out-of-geography resources, including Practice Leaders and Technical Specialists, to support client pursuits within the CPL’s geography
Maintain visibility and accountability for opportunity tracking, pipeline updates, and sales forecasting within the CPL’s geography
Guide pursuit strategies and lead the Go/No-Go process to ensure disciplined business development
Stay informed on funding trends, legislative developments, and regulatory changes impacting the CPL’s geography
Identify and cultivate strategic teaming opportunities to enhance competitiveness and expand AE2S’s reach
Develop, manage, and implement growth strategies to strengthen AE2S’s market and technical presence within the CPL’s geography
Share market intelligence insights and teaming opportunities with relevant stakeholders
Maintain active engagement in your technical/engineering area of practice and project management
Dedicate approximately 20-30% of your time to billable project work to stay current with client needs, industry standards, and AE2S service delivery
Achievement of short-term sales goals and long-term geographic growth objectives
Delivery of best-in-class client service, measured through client feedback, client retention, and AE2S reputation

Qualification

Client Growth StrategiesBusiness DevelopmentProject DeliveryMarket IntelligenceCRM ProficiencyStrategic PlanningRelationship ManagementClient Service CommitmentProposal PreparationCommunicationTeam Collaboration

Required

Bachelor's degree in engineering, Business Administration, or related field
Minimum of 8 years of experience in client-facing roles within professional services, consulting, or engineering
Proven experience in project delivery and business development
Strong understanding of market dynamics, including funding, regulatory, and legislative environments
Excellent communication, strategic planning, and relationship management skills
Ability to travel within assigned geographic region as needed
Strong commitment to client service
Demonstrated experience in pursuing, positioning, preparing proposals and winning projects through the competitive RFP/Q process

Preferred

Master's degree in engineering, Business Administration, or related field
Professional licensure or certification (e.g., PE, PMP)
Experience leading and executing client growth strategies
Proven success in managing complex client portfolios and driving long-term growth
Proficiency with CRM systems, project management tools, and data analytics platforms
Familiarity with industry-specific conferences and teaming strategies
Experience with internal reporting and performance tracking systems

Benefits

100-percent paid Family Health Insurance
100-percent paid Employee Dental, Short- & Long-Term Disability, and Vision Insurance
Discretionary Bonus Plan
Employee Stock Ownership Plan (ESOP)
Matching 401(k) Contributions
Paid Time Off (PTO) Credits for Past Experience
Paid Parental Leave
Wellness Program

Company

AE2S (Advanced Engineering and Environmental Services, LLC)

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AE2S is a specialized civil/environmental consulting engineering firm that provides professional services and our unique brand of extreme client service to clients in the upper Midwest and Rocky Mountain region.

Funding

Current Stage
Growth Stage

Leadership Team

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Grant Meyer
Chief Executive Officer
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Tomas Solc
Chief Financial Officer
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Company data provided by crunchbase