CBI Bank & Trust ยท 2 days ago
Assistant Branch Manager
CBI Bank & Trust is seeking an Assistant Branch Manager for their Kalona location. The role involves supervising tellers, ensuring efficient processing of transactions, and promoting bank products while providing exceptional customer service.
Banking
Responsibilities
Can complete the HPG sales process
Actively promotes products and services and maintains a general knowledge of all products and services offered
Identifies and pursues selling and cross-selling opportunities with bank customers and prospective customers and records sales as trained to do
Responsible for supervising, coaching and scheduling certain Retail staff to ensure efficiency and service coverage
Works with Branch Manager to prepare performance reviews for all Retail staff under their supervision
Complete consumer loans from application to closing
Open and close all types of deposit accounts
Has a strong commitment and dedication to internal and external customer service
Handles customer complaints
Counsels customers with special problems or in disagreement with bank policies and procedures
Assist with the responsibilities of the Branch Manager in their absence at the Kalona location
Performs all functions related to safe deposit boxes including opening, closing, maintenance and allowing access
Operate Teller cash drawer
Performs branch cash audits
Qualification
Required
Must have the ability to work a flexible work schedule
Must have a satisfactory record of work performance adhering to all Bank Policies and Procedures
Preferred
Post high school education/one year in banking or related field preferred
Company
CBI Bank & Trust
CBI Bank & Trust, based in Muscatine, Iowa, serves approximately 50,000 consumers and businesses through 24 branches, with locations in Bettendorf, Buffalo, Coralville, Davenport, Kalona, Muscatine, Walcott, Washington, and Wilton in Iowa, and Brimfield, Buffalo Prairie, Galesburg, Joy, Moline, Monmouth, Peoria, and Roscoe in Illinois, and Beloit, Wisconsin.