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Finance of America · 2 hours ago

IAM Ops Analyst II

United States

Full-time

Remote

Mid Level

$65K/yr - $75K/yr

4+ years exp

Finance of America helps homeowners 55+ access the equity they’ve built while staying in full control of their home and their financial future. The IAM Operations Analyst II will be responsible for supporting the day-to-day operations and administration of IAM systems, assisting in maintaining access across applications, databases, servers, and networks.

BankingFinancial ServicesLending

Responsibilities

Serves as the Subject Matter Expert (SME) in supporting multiple applications and maintains the proper documentation of system configurations, standards, policies and workflows

Supports the IAM team with the provisioning and deprovisioning of access to applications, infrastructure and operating systems in adherence with established IAM policies and procedures

Performs New-Hire Onboarding, Employee Offboarding, Department Transfers, access remediation, and privileged access requests

Assists with updating and resolving tickets with timely settlement of assigned user requests and issues as defined by Service Level Agreements (SLAs)

Provides support to the Senior IAM Analysts in assisting with the training, assigning, and guiding for the Compliance team in conducting regular user access reviews focused on Identity Governance and Administration

Works with the Technology Risk Management team to support the defined user access review standards and procedures that ensures the success of the SOX compliance program

Supports the production environment for Identity and access management security platforms, which is used for identity governance and administration

Conducts technical troubleshooting and data issue analysis related to identity governance and administration

Provides support to the Senior IAM Analysts in partnering with the Robotic Process Automation team to improve the workflow of quarterly user access reviews and automates user tasks

Assists the Senior IAM Analysts with recommendations to process changes

Performs other duties as assigned

Qualification

Active DirectoryMicrosoft ExchangeServiceNowProvisioningDeprovisioningIdentity GovernanceFinancial services technologyAnalytical skillsCommunication skillsAttention to detail

Required

Bachelor's Degree or comparable qualifications

4+ years of related experience with provisioning and deprovisioning

Knowledge of technologies underpinning the lending process

Knowledge of key U.S. laws and regulations relating to financial services technology and cybersecurity

Knowledge of a wide range of technologies and how to best leverage them at enterprise scale to achieve strategic objectives

Familiarity with lending and technology industry trends and strategic direction

Ability to stay abreast of rapidly changing technologies and ideas across the lending space

Must be proficient with the following: Active Directory, Microsoft Exchange, and ServiceNow

Must possess excellent communication skills, both written and verbal

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Analytical end-to-end thinking and problem-solving skills

Keen attention to detail

Preferred

Experience with technology across lending and financial services industry verticals preferred

Benefits

Health

Dental

Vision

Life insurance

Paid time-off benefits

Flexible spending account

401(k) with employer match

ESPP

Company

Finance of America

Finance of America Reverse LLC dba Finance of America (NMLS 2285) is the consumer brand and reverse mortgage operating subsidiary of its parent company, Finance of America Companies Inc.

Founded in 2013

New York, New York, USA

501-1000 employees