State Farm Agent · 4 days ago
Customer Care Manager - State Farm Agent Team Member
Canton, OH 44709
Full-time
Onsite
Mid Level
$38K/yr - $45K/yrState Farm Agent is dedicated to helping people protect what matters most, and they are seeking a Customer Care Manager to oversee day-to-day service operations. This role focuses on ensuring a positive experience for customers through effective communication and coordination of customer interactions.
Auto InsuranceFinanceFinancial ServicesHealth InsuranceInsuranceLife Insurance
Responsibilities
Manage customer inquiries and support daily service activities
Coordinate team communication to maintain efficient workflows
Assist with account updates, billing inquiries, and policy reviews
Track service metrics and report progress to the agent
Support community engagement and customer outreach initiatives
Qualification
Required
Excellent communication and organizational skills
Strong attention to detail with the ability to manage multiple priorities
Must be able to obtain applicable state insurance licenses
Preferred
Prior experience in customer service, office management, or administrative support
Benefits
Bonus based on performance
Competitive salary
Paid time off
Training & development
Company
State Farm Agent
At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Founded in 1922
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Fawad Ahmad
SVP - Digital & Customer Experience and Chief Digital Officer
Recent News
2026-01-17
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