Zillow · 5 hours ago
Senior Data & AI Operations Specialist
United States
Full-time
Remote
Senior Level
$99K/yr - $158K/yr
5+ years expZillow’s Legal & Compliance Operations team is seeking a Senior Data & AI Operations Specialist to enhance their data and automation capabilities. This role involves collaborating with various stakeholders to design scalable, AI-enabled solutions that improve efficiency and support decision-making within Legal & Compliance.
MarketplaceOnline PortalsPropTechReal Estate
Responsibilities
Collaborate with stakeholders to map and improve operational processes, identifying opportunities for automation and analytics
Design, build, and iterate on low-code and AI-enabled workflows using tools such as n8n (a low-code automation platform), Zapier, and OpenAI Agent Builder
Translate business needs into reliable, production-grade automations, including exception handling and human-in-the-loop checkpoints
Develop and maintain evaluation sets, define quality thresholds, and run A/B tests to measure AI workflow performance
Integrate automation into dashboards and reporting, ensuring clean, timely, and well-governed data is available to the right teams
Track and communicate the impact of automation and AI solutions on cycle time, accuracy, cost, efficiency, and risk
Proactively review new and existing applications and SaaS platforms to identify embedded or emerging AI capabilities
Lead pilots and proofs of value for new workflows or AI capabilities, incorporating stakeholder feedback and success criteria
Provide training and enablement to Legal & Compliance teams, supporting adoption and ongoing improvement
Partner with the Compliance Training team to create and incorporate AI use case specific policies and procedures into required learning programs
Qualification
Required
5+ years of experience in data operations, analytics, legal operations, or a related field, with hands-on experience designing or operating automated workflows
Proficient with low-code automation tools (e.g., Zapier, n8n) and integrating APIs and webhooks
Experience working with AI platforms (e.g., ChatGPT Enterprise or similar large language models), including prompt design and evaluation
Familiarity with relational and semi-structured data models; experience writing SQL and with data platforms such as Databricks is a plus
Experience with data integration tools (e.g., Airbyte), including handling schema changes and coordinating with data engineering
Familiarity with Git-based version control (e.g., GitLab) for managing low-code assets and approvals
Ability to communicate complex technical concepts clearly to legal and business stakeholders
Strong understanding of governance, privacy, and security principles, especially regarding PII and responsible AI use
Proven ability to plan and execute initiatives independently in a fast-paced environment
Excellent collaboration and communication skills, with a solution-oriented mindset
Benefits
Equity awards based on factors such as experience, performance and location.
Company
Zillow
Zillow is an online real estate marketplace for finding and sharing information about homes, real estate, and mortgages. It is a sub-organization of Zillow Group.
5001-10000 employees
H1B Sponsorship
Zillow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (179)
2024 (150)
2023 (171)
2022 (256)
2021 (239)
2020 (195)
Funding
Current Stage
Public CompanyTotal Funding
$96.63MKey Investors
Legg MasonPAR Capital Management
2016-08-01Post Ipo Equity
2014-04-01Post Ipo Equity
2012-12-12Post Ipo Equity· $4.13M
Leadership Team
Lloyd Frink
Co-Founder & Co-Executive Chair
Rich Barton
Co-founder and Co-Executive Chair
Recent News
Crunchbase News
2026-01-08
Company data provided by crunchbase