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The National Society of Leadership and Success (NSLS) · 9 hours ago

Strategic Chapter Manager

United States

Full-time

Onsite

Senior Level

5+ years exp

The National Society of Leadership and Success (NSLS) is the largest accredited leadership honor society in the United States, with over 800 chapters and more than 2 million members. The Strategic Chapter Manager is responsible for developing and implementing strategic plans for large institutional clients, ensuring excellent operations and achieving metrics related to gross profit retention and growth.

AssociationCommunitiesEducation

Responsibilities

Responsible for managing the direct relationship with 25+ key accounts by building and maintaining strong relationships with key chapter-level stakeholders. Tasks that enable relationship building include:

Develop a deep understanding of each university’s goals and vision

Conducting routine meetings with chapter leaders to mentor, guide and assist them (and in some cases, run) NSLS programming

Resolve chapter issues and concerns through high-touch support

Conduct programmatic training

Assess chapter and institutional needs and identify strategies to address those needs

Serves as a centralized SME for strategic accounts, identifies and develops recommendations for improved strategic account outcomes and goal achievement annually, in advance of the academic year

Achieve set revenue goals and metrics as established by the company for each key account

Identify opportunities for growth and provide recommendations for new initiatives and projects

Collaborate with cross-functional teams to define approaches and goals to grow strategic accounts and to ensure the successful execution of those goals

Provide regular updates to senior leadership on account performance and progress towards strategic goals

Ensure that all work is delivered on time, within budget, and meets or exceeds client expectations

Manage research and analysis to understand the client’s business, market trends, and competitive landscape

Act as a thought leader and subject matter expert on industry trends and best practices

Travel as needed to manage assigned portfolio