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SAIC · 14 hours ago

Field Service Engineer - Guam

Gu Oidak, AZ

Full-time

Onsite

Mid, Senior Level

5+ years exp

SAIC is currently seeking Field Service Experts (FSE) to support SAIC’s Integrated Battle Command System (IBCS) Team. This role involves delivering high-level technical support, system integration, and field service engineering for the IBCS Program, collaborating with military and civilian personnel to ensure the seamless deployment, operation, and maintenance of the IBCS system.

Information TechnologySecurityService IndustrySoftware

Work & Life Balance

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Provide technical support services in support of maintaining and sustaining fielded IBCS systems, equipment and software at all identified locations

Represent the IBCS program as the primary point of contact

Integrate and maintain systems running Red Hat Enterprise Linux and integrate COTS/GOTS products with IBCS systems

Assist in the emplacement and initialization of the IBCS system

Advise customers on the capabilities and limitations of the IBCS system

Assist in troubleshooting IBCS hardware, software, and networks

Provide feedback to program leadership regarding system performance and end-user feedback

Perform operator and maintainer tasks on equipment, integrated systems, subsystems, and software

Conduct training

Support Program Help Desk

Conduct scheduled equipment inventories

Qualification

Tactical networks troubleshootingIBCS system maintenanceLinux certificationField operator trainingComputer systems troubleshootingHigh-pressure task executionIndependent work efficiencyArmy Air Defense backgroundDeployment experience OCONUSOral communications