USAA · 8 hours ago
Claims Litigation Manager- Auto
Tampa, FL
Full-time
Hybrid
Mid, Senior Level
$85K/yr - $163K/yr
4+ years expUSAA is committed to empowering its members to achieve financial security. The Claims Litigation Manager- Auto will manage moderately complex litigation related to auto contracts, ensuring compliance with state laws and providing exceptional member service.
BankingFinancial ServicesInsuranceVenture Capital
No H1B
Responsibilities
Manages moderately complex litigation to include serious injury or property damage, questionable damages, questionable liability and questionable coverage issues
Applies intermediate knowledge of claims litigation processes
Proactively manages litigation and acts as liaison with members, internal and external counsel
Clearly documents litigation strategy, litigation budget, investigation, evaluation, negotiation, settlement, and trial decisions
Represents USAA at mediations, case conferences, and/or trials
Reviews, audits, and approves legal fees and expenses
Partners and/or directs law firm vendors to facilitate timely lawsuit resolution
Holds law firm vendors accountable for following Defense Counsel Litigation Handling Requirements
Recognizes and solves routine and intermediate issues arising out of legal case management
Follows practices and processes to achieve results to positively impact the quality, timeliness and effectiveness of the team; proactively identifies opportunities to improve processes
Interacts with membership, attorneys and management to advise on moderately complex litigation
Ensures members receive high levels of service from themselves and law firm vendors
May act as an informal resource for team members
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures
Qualification
Required
Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree
4 years work experience handling liability and first party claims or progressive experience in litigation
2 years customer contact experience
Claims adjusters license in assigned state or ability to obtain license within 3 months
Demonstrated negotiation and customer service skills
Excellent communication skills with experience as an effective liaison between partners, members, outside counsel and management
Knowledge of P&C policies state laws
Knowledge of regulatory compliance related to claims and claims litigation
Experience handling large losses auto, property or commercial
Knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint
Preferred
5+ years' experience handling casualty liability claims to include bodily injury and uninsured/underinsured motorist bodily injury claims
2+ years' direct handling of Auto Bodily Injury and Uninsured/Underinsured Motorist Litigation to resolution
Familiarity with injury claims litigation processes
Experience working injury claims in Missouri, New York, New Jersey, Pennsylvania, Michigan and/or Connecticut
Continuing Education to include any relevant insurance designations (SCLA, CPCU, AIC, etc.)
Benefits
Comprehensive medical, dental and vision plans
401(k)
Pension
Life insurance
Parental benefits
Adoption assistance
Paid time off program with paid holidays plus 16 paid volunteer hours
Various wellness programs
Career path planning and continuing education
Company
USAA
USAA is a financial services company.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Julie McPeak
SVP, General Counsel Insurance
Waqas Durrani
Senior Vice President, General Counsel - Enterprise Shared Services
Recent News
24-7 Press Release Newswire
2026-01-11
2026-01-07
Company data provided by crunchbase