Lucayan Technology Solutions LLC · 11 hours ago
Technical Consultant (Microsoft 365 / Cloud Services)
United States
Full-time
Remote
Senior Level
5+ years expLucayan Technology Solutions LLC is a Veteran Owned Small Business providing integrated IT solutions to government customers. They are seeking Technical Consultants to provide support and troubleshooting for Microsoft 365 services, focusing on integration and optimization in compliance-driven environments.
Big DataCloud ManagementInformation Technology
No H1B
U.S. Citizen Only
Responsibilities
Provide technical support and troubleshooting for M365 services and AvePoint Online Services
Assist with integration, configuration, and optimization of M365 tools and solutions
Support user permissions management, data retention policies, and compliance settings
Develop and maintain technical documentation, user guides, and knowledge base articles
Collaborate with IRS SMEs and project teams to resolve complex technical issues and ensure alignment with IRS-specific requirements
Participate in technical reviews, solution implementation, and adoption of best practices
Qualification
Required
Minimum 5 years' experience in technical consulting, support, or systems administration roles, with a focus on Microsoft 365 in enterprise or government environments
Experience supporting federal government clients or environments with high compliance and security requirements; IRS experience preferred
Proficiency in Power Platform, PowerShell scripting, and SharePoint Administration
Strong troubleshooting, problem-solving, and customer service skills
Excellent written and verbal communication abilities
Ability to work effectively in a remote, compliance-focused federal environment
Must have or be able to obtain a Public Trust (MBI) clearance
Must complete all IRS-required security, privacy, and compliance training
Must adhere to federal cybersecurity and organizational protocols
Preferred
Familiarity with AvePoint Online Services and cloud management tools
Experience supporting distributed or remote technical teams
Knowledge of federal compliance frameworks such as NIST, FISMA, and Zero Trust
Experience creating training materials and providing end-user support for M365 solutions
Company
Lucayan Technology Solutions LLC
Lucayan Technology Solutions LLC is a CVE and Hub Zone Certified, (Disabled) Veteran Owned Small Business offering cutting edge, integrated Information Technology solutions.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase