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Keurig Dr Pepper Inc. · 2 hours ago

Customer Supply Chain Manager

Pennsylvania, United States

Full-time

Hybrid

Mid, Senior Level

$97K/yr - $130K/yr

5+ years exp

Keurig Dr Pepper Inc. is a leading beverage company in North America, and they are seeking a Customer Supply Chain Manager. The role involves collaborating with the sales organization to enhance supply chain efficiencies, manage customer demand and promotion plans, and drive performance improvements through effective analysis and forecasting.

CoffeeFood and BeverageManufacturing

Responsibilities

Customer Wiring with Procurement Managers, to include initial 1:1 face to face meetings, 1x Quarterly with Publix, Ahold Delhaize, Wakefern, Giant Eagle, Demoula’s Market Basket & Wegman’s

Participation in weekly JOH Meetings w/ HQ assist Team, with NAE @ Ahold Delhaize, & Wakefern

Key player in Quarter close to assure all PO’s are are appointed scheduled with RDD, within said quarter. This also includes spearheading the release of “On Hold” orders due to pricing errors

Interface with the customer to outline supply chain efficiencies, communicate demand/promotion plans, own new item forecasts and lead other activities that drive toward better forecast accuracy and customer service levels

Directly engage replenishment buyers and forecast managers at the customer to understand customer needs and translate them into actionable insights for KDP supply chain

Build relationships with key supply chain contacts at Grocery East customers, collaborating and drive action that improves KDP business results and supply chain performance

Monitor and adjust customer order patterns as needed

Ensure the right items, at the right quantity, at the shelf at the right time

Work closely with Demand Planning to identify short-term demand changes and make appropriate adjustments to the forecast

Review current Point-of-Sale (POS) trends, shipments and inventory levels to provide in-depth analysis to adjust customer-level forecasts accordingly

Work with Account Managers & Revenue Growth Management to determine the impact of and incorporate market intelligence (i.e. competitive activity, retail trends and trade/consumer promotional activity) into the forecast

Partner with Account Managers, Revenue Growth Management & Demand Planning to develop a consensus demand plan that continuously improves monthly/weekly forecast accuracy at the sku and aggregate level

Own SC scorecard reporting for select Grocery East accounts, communicating performance, root cause, and corrective action

Drive alignment of forecast with senior management

Manage the key performance indicators (KPIs) for the team including forecast accuracy and attainment. Track performance, determine root causes of variance and corrective actions

Handle special projects as needed. Perform other duties as requested by management

Manage the anticipated demand for new/seasonal products and/or new markets. Partner on run-out approaches for LTOs that optimize KDP margins

Qualification

Supply Chain ManagementDemand PlanningSales AnalyticsForecastingAdvanced Planning SystemsMicrosoft ExcelQuantitative SkillsAnalytical SkillsCollaboration SkillsCommunication Skills

Required

5+ years of experience in Supply Chain, Inventory Planning, Sales Analytics, Forecasting and/or Demand Planning

An understanding of the Sales & Operating Process (S&OP)

Experience in advanced planning systems a plus: Demantra, SAP

Knowledge of the supply chain and the impact of demand planning on supply chain performance

Strong quantitative and analytical skills and aptitude in addition to strong computer skills with knowledge of Microsoft applications, particularly Excel and Access

Ability to travel ~25%