Apply on Employer Site

KidStrong · 2 days ago

KidStrong Assistant General Manager AGM

Gainesville, FL

Full-time

Onsite

Mid Level

KidStrong is a company focused on fostering a culture of learning and development for children and their families. The Assistant General Manager plays a key role in supporting the General Manager, overseeing center operations, sales, and coaching to ensure an exceptional experience for all. Responsibilities include maintaining relationships with families, managing staff, and delivering programming that emphasizes child development.

ChildrenFitnessHealth Care

Responsibilities

Understand the center's key KPIs and financials to make informed and responsible business decisions

Build and maintain relationships with KidStrong families to align with our core values and provide exceptional customer service

Oversee center-level initiatives i.e. center maintenance, training, brand consistency, etc

Daily, Weekly, and Monthly cleaning and maintenance of the center

The typical schedule includes 4 weekdays and 1-weekend shift with specific hours dependent on the needs of the center

Communicate any Coach schedule changes using appropriate scheduling and communication platforms

Schedule and sell KidStrong events such as camps and parties, to maximize center profitability

Maintain flawless lead management by conducting call drives to new and existing leads in the Center's CRM tool

Finalize sales and bookings that are generated through online self-sign-up flow

Source and attend local events to increase brand awareness, and drive incremental leads and memberships

Foster a coaching culture - see something, say something

Continuously assess and document coaches based on the KidStrong Coach DNA profile and class quality

Partner with the General Manager on onboarding, managing, training, and evaluating coaching candidates

Manage and support the ongoing professional development of staff through LearnUpon

Communicate professionally with co-workers in slack and Email, including periodic checks of messages when not in centers

Coach students by delivering an evolving curriculum that focuses on Brain, Physical, and Character development for ages ranging from walking to 11 years-old approximately as required by business demands

Understand the 'why' behind the KidStrong curriculum and be able to clearly and concisely communicate it

Demonstrate and manage the implementation of various programming and curriculum elements

Use the KS Coaches App to record data and provide data (attendance, awards, etc.)

Must be able to work in a physically intensive environment - coaches may cover multiple miles in a shift moving through class, lifting and repeatedly moving equipment up to 25 pounds in weight

Must be comfortable physically working with kids to ensure proper technique and ensure student safety

Approximately 5-10 coaching hours per week

Qualification

AthleticCoaching backgroundAchieve Coach CertificationKnowledge of physiologyKids 15 months - 11 yearsManagement experienceGoogleMicrosoft platformsCPR certifiedZenPlannerLearnUponCareerPlugADP

Required

Athletic or coaching background with experience working with or coaching kids ages 15 months - 11 years old - a passion for working with children is non-negotiable!

Comfortable speaking to parents/guardians regarding a variety of topics

Achieve Coach Certification through the HQ Training and Certification team

Complete training through LearnUpon as required by the HQ Training and Certification team

Practical work experience with Google and Microsoft platforms

Intermediate knowledge of physiology, exercise techniques, and body mechanics

CPR certified