DH Pace Company, Inc. · 2 weeks ago
Operations Manager
Seattle WA
Full-time
Onsite
Mid, Senior Level
3+ years expDH Pace Company is a family-owned business and an industry leader in the distribution and installation of door and security products. They are seeking an Operations Manager to manage the Commercial Operations Department, overseeing service and installation teams in the Seattle area, ensuring high-quality customer service and profitability.
Building MaterialConsulting
Responsibilities
Responsible for managing daily commercial service or installation department operations of garage doors performed throughout the Seattle Metro Area by our skilled teams
Will have department Budget and P&L responsibility with the expectation of effectively controlling labor and material costs
Manage and directly assist with employee job scheduling, dispatching and provide assistance with technical/mechanical trouble-shooting/problem solving to ensure customer commitments are properly executed and expectations are met
Effectively communicate with customers ensuring the highest quality customer service is always provided while managing job in a fashion that’s below budget and profitable
Monitor manpower, workload, employee performance and develop, train and hire service technicians and installers, office administrative personnel and interns/management trainees with a focus on improving individual performance of all staff you manage through daily, monthly and annual performance reviews
Other responsibilities as assigned
Qualification
Required
Must have the capability of managing and developing skilled field technicians/installers and office personnel with a common goal of providing top level service with a focus on minimizing labor costs and maximizing profit
Must be an excellent communicator who is highly organized and possesses a good mechanical aptitude
Must possess a Valid Driver's License
Preferred
3-5 years of Management experience preferred; ideally will have supervisory or managerial responsibilities with a company that services or installs new equipment/products
Experience managing a service or installation team responsible for servicing or installing mechanical and/or electrical products and/or equipment in homes is preferred
Benefits
Medical, dental, and vision options: Available on the 1st day of the month following your start date!
Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
Floating Holidays: Up to 2 floating holidays per year
Competitive compensation: Including annual performance evaluations!
401k retirement plan: Including an employer match!
Company paid: Life insurance, short-term disability, & long-term disability
Company
DH Pace Company, Inc.
The DH Pace Company, Inc.
1001-5000 employees
H1B Sponsorship
DH Pace Company, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2022 (1)
Funding
Current Stage
Late StageLeadership Team
Rex Newcomer
President/CEO
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