Oliver's Market ยท 1 day ago
Bakery Customer Service
Stony Point, OK
Part-time
Onsite
New Grad, Entry Level
$19/hr - $22/hrOliver's Market is seeking a Bakery Customer Service Clerk to provide excellent customer service and support the daily operation of the bakery counter and coffee/juice bar. The role involves taking orders, preparing beverages, and maintaining cleanliness and organization in the bakery area.
Retail
Responsibilities
Provide excellent customer service, address the needs of customers, and answer their questions in a timely and effective manner
Accurately operates bakery cash register
Acquire and maintain thorough knowledge of bakery menu, products, and services
Take orders with attention to detail. (e.g. preferences of dairy, vegetables in juice order, cake and pastry orders, etc.)
Communicate and consult with baking and decorating staff on special order capabilities, design possibility, and production requirements
Prepare and serve hot and cold beverages. (e.g. coffee, espresso, blended drinks, juice, smoothies, etc.)
Maintain a clean and well-stocked self-serve beverage station (e.g. coffee airpots, condiments, and paper goods)
Maintain proper and accurate signage in display cases
Assist with packaging, pricing, and merchandising bakery products
Organize, rotate, and stock workstation and department supplies. (e.g. syrups, coffee/juice bar fridge, pastry/dessert case, paper goods & packaging products, etc.)
Clean and sanitize work areas, utensils, and equipment
Operation of equipment. (e.g. register, espresso machine, bagel toaster, bread slicer, etc.)
Answers phones and pages promptly and courteously
Follow and comply with established procedures, including Weights and Measures, health and sanitation and safe work practices
Immediately reports safety hazards and violations to supervisors
Performs opening, mid, and closing duties as assigned
Works all scheduled shifts and attends required trainings and meetings
Other duties as assigned by supervisors
Qualification
Required
18+ years old
Ability to follow directions and established procedures with attention to detail
Ability to effectively prioritize competing tasks in a fast paced, evolving environment
Ability to work a flexible schedule including nights, weekends, and holidays as needed
Clear and effective communication style, both written and verbal
Team-player who can also work independently with minimal supervision
Basic math skills
Conversational English skills required when working with customers
High School Diploma or general education degree (GED)
Food Handlers Certificate (ServSafe or ANSI compliant organization)
Works with and around flour/grains, dairy, fresh fruits, vegetables, nuts, and/or other food allergens
Frequently lifts/carries 20 pounds and occasionally up to 50 pounds
In a work day: constant standing/walking
Work requires the following motions: standing, walking, bending, twisting, squatting, kneeling, and reaching. Bending and twisting at waist and neck. Reaching above and below the shoulders
Hand use: single grasping, fine manipulation, pushing and pulling
Occasional exposure to extreme temperatures from work in and around freezers, coolers, refrigerators, ovens, stovetops, grills, barbeques, etc., inside and outside of the store in all weather conditions
Consistent work in wet and dry conditions
May require use of ladders or step stools
Exposure to FDA approved cleaning chemicals (gas, fumes, chemicals)
Work with and around tools and equipment, including but not limited to knives, personal protective equipment, forklift, pallet jacks, hand trucks, six-wheel carts, baler, etc
Intermittent noise from equipment and machinery
Wear non-slip, water and oil resistant closed-toe shoes
Preferred
Bilingual proficiency preferred
Company
Oliver's Market
Our roots in the produce business extend back over forty years, to the days when Steve Maass made his living selling produce off a roadside stand in San Francisco.
Founded in 1988
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase