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DHL Express · 4 days ago

Lead Customs Entry Writer

Los Angeles, CA

Full-time

Onsite

Mid, Senior Level

$31.33/hr - $41.78/hr

1+ years exp

DHL Express is the #1 Delivery and Logistics Company in the world, recognized for its commitment to employee empowerment and workplace culture. The Lead Customs Entry Writer is responsible for obtaining clearance documents and information, processing shipments, and ensuring compliance with customs regulations.

Freight ServiceLogisticsSupply Chain ManagementTransportation

H1B Sponsor Likely

Responsibilities

Participates in processing inbound freight for clearance through US Customs

Effectively processes shipments to gain clearance information while staying compliant with all government agency rules and regulations

Responsible for contacting DHL customers who are experiencing clearance delays with their shipments

Provides information to, and communicates with, DHL Origin and destination stations on the status of the shipments being delayed

Examines invoices, bills of lading and shipping documents to ensure compliance with federal regulations

Communicates the shipment status and any special handling and delivery processes to all involved parties

Ensures that all customers requested instructions are followed for the entry of their shipments

Creates new Customer Master Files and updates existing files as warranted

Handle US Custom documents

Qualification

Customs clearanceData entryMicrosoft OfficeCustomer serviceFluency in foreign language

Required

HS diploma or equivalent required

Senior level service, production, or support role having greater responsibility to perform all of the standard work within the function

Specialized skill training/certification may be required such as Microsoft Office (Outlook, Word, Excel), data entry, customer service, and import knowledge

1 year experience in customer service or imports

Preferred

Fluency in a foreign language is a plus

Customer Service Skills, Preferred

Benefits

Competitive Pay

Bonus/Incentive Programs

Retirement Savings – 401K with company match

Medical, Dental, Vision, well-being programs

Tuition Reimbursement

Generous Paid Time Off – Starting at 4 Weeks (PT/FT)

Paid Leave

Employee Discount Program

Employee Assistance & Work Life Program

Outstanding training opportunities

Company

DHL Express

Glassdoor3.9

Leading the way in international logistics across an unparalleled network of 220 countries and territories.

Founded in 1969

Mascot, New South Wales, AUS

10001+ employees

https://www.dhl.com/au-en/home/express.html

H1B Sponsorship

DHL Express has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (5)

2024 (5)

2023 (3)

2022 (1)

2021 (3)

2020 (6)