Berkheimer ยท 6 days ago
Customer Support Clerk
Hazleton, PA
Full-time
Hybrid
New Grad, Entry Level
$14/hr - $14/hr
0+ years expBerkheimer Tax Innovations has been supporting communities across Pennsylvania for 90 years through reliable tax collection services. They are seeking a Customer Support Clerk to serve as a point of contact for taxpayers, addressing inquiries and maintaining accurate tax accounts.
FinanceFinancial ServicesOffice Administration
No H1B
Responsibilities
Answer taxpayer inquiries in person & over the phone
Research, maintain, & update tax accounts based on information provided
Process tax forms/mail & post payments to proper accounts
Complete all tasks in a timely manner while meeting company standards
Additional duties may be assigned
Qualification
Required
High School Diploma or equivalent
0 - 6 months related experience and/or training
Reliable transportation to outer offices and tax sit-ins
Ability to manage difficult or emotional customer situations
Strong attention to detail with high levels of accuracy
Situation analysis and problem-solving skills
Ability to sit for long periods of time
Benefits
Medical, Dental, Vision & Life Insurance
Paid Holidays, Vacation, Sick, and Personal Time
Wellness Program including physical, emotional, and financial wellness
401(k) with Profit Sharing
Employee Assistance Program
Voluntary Benefit Plans
FSA & HSA Options
Travel Insurance
Business casual work environment
Company
Berkheimer
Berkheimer is an administration company that offers tax services for businesses and organizations.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase