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Mayo Clinic · 1 day ago

Technical Success Manager - Shields

Rochester, MN

Full-time

Hybrid

Mid Level

$125K/yr - $182K/yr

3+ years exp

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. They are seeking a Technical Success Manager to serve as the point of contact for data needs of cohort companies in the MCP Accelerate Program, establishing and leading all data-related aspects of the program.

BiotechnologyHealth CareHospitalMedicalWellness

No H1B

Responsibilities

Serving as the primary point of contact for all data-related questions from MCP Accelerate cohort companies

Address and triage data questions as they arise and facilitate coordination with data science support teams

Work directly with DSS team to make requisite data available for Accelerate tenancies

Work with Accelerate Program Success Managers and DSS team to onboard cohort companies

In partnership with MCP leadership, continuously improve the Accelerate program

Serve as a liaison to technical related internal and external partnerships

Assists with the creation and collection of metrics to ensure the success of the Accelerate Program

Advises and assists with strategic expansion of the Accelerate Program

Work with clinical mentors to validate the solution and provide understanding and direction on clinical workflow analysis

Qualification

Data scienceAIMachine learningStatistical data processingCRM toolsRelationship managementVerbal communicationWritten communicationMentoringTeam playerSelf-starter

Required

A Bachelor's degree in Business or related field relevant field such as engineering, mathematics, computer science, health science, or other analytical/quantitative

A minimum of three years of professional or research experience in data science

Demonstrated understanding of the technology industry and understanding of new technology opportunities

Expertise in AI, machine learning, deep learning, statistical data processing, regression techniques, neural networks, decision trees, clustering, pattern recognition, probability theory and data science methods used to analyze data

Skill to communicate technology- and data- derived product solutions to advance medical care

Excellent verbal and written communication skills with the ability to interact with a variety of different people with diverse backgrounds

Strong relationship skills and the ability to manage several client accounts simultaneously

Qualities which indicate the ability to mentor, train, and supervise employees

Ability to think at a strategic level on optimizing or improving the MCP Accelerate Program

Ability and confidence to effectively function both dependently and independently, be a team player and a self-starter

Ability to effectively present to internal and external groups at a high-level representing Mayo Clinic Platform

Initiative taker, eager to break new ground and create opportunities for others

Experience With CRM And Other Engagement Management Tools