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Teaching Strategies, LLC · 1 day ago

A/R Supervisor (Remote)

United States

Full-time

Remote

Senior Level

7+ years exp

Teaching Strategies, LLC is an innovative edtech organization focused on connecting teachers, children, and families. They are seeking an experienced Accounts Receivable Supervisor to oversee complex customer payment arrangements, ensure timely and accurate invoicing, and manage a small team of AR professionals.

ChildrenEducationKnowledge Management

Growth Opportunities

Responsibilities

Oversee end-to-end accounts receivable operations for a targeted group of customers, including invoices, collections, cash applications, credits, and adjustments

Manage complex billing structures, including multi-year contracts, payment plans and customer-specific requirements

Serve as first escalation point for complex customer issues, disputes, and contract interpretation related to billing and payment

Ensure accurate AR aging, monitor collection performance, and drive continuous improvement in DSO and cash flow

Partner closely with Sales, Renewals, Partner Success and Operations to align billing with contract terms, customer expectations and financial operations

Ensure up-to-date records of all phone calls and email notes are being maintained in the system and on spreadsheets

Lead, coach, and develop a team of AR professionals, providing clear direction, performance feedback, and career development

Allocate workload effectively and ensure service levels are met during peak billing cycles

Maintain strong internal controls and ensure compliance with accounting policies and GAAP

Assist as needed with month-end close, including reconciliations, suggestions of doubtful accounts, and management reporting

Support audits by providing requested documentation and explanations related to customers

Suggest process improvements and automation within AR systems and billing tools (ERP, CRM, payment platforms)

Qualification

Accounts Receivable ManagementERP SystemsTeam LeadershipBilling SystemsMicrosoft ExcelCustomer ServiceProcess ImprovementCritical Thinking

Required

7+ years of accounts receivable experience, including supervision or team leadership

Proven experience handling complex customers and billing arrangements

Capable of critical thinking, reaching a reasonable and comprehensive conclusion

Excellent proficiency with Microsoft Office products, particularly Excel and Outlook

Experience with ERP and billing systems, preferably NetSuite

Preferred

Experience in subscription-based businesses

Experience with Stripe Payment Processing Software

Benefits

Competitive compensation package

Employee Equity Appreciation Program

Health and wellness insurance benefits

401k with employer match

Flexible work environment

Unlimited paid time off (which includes paid holidays and Winter Break)

Paid parental leave

Tuition assistance, professional development, and opportunities for career growth

Best in class technology equipment for every employee

Penthouse suite in downtown DC seconds away from Washington Nationals Stadium and Audi Field

Company

Teaching Strategies, LLC

Teaching Strategies is the leading provider of curriculum, assessment, professional development, and family connection resources in the early childhood field.

Founded in 1988

Bethesda, Maryland, USA

201-500 employees