Apply on Employer Site

Houchens Food Group · 2 days ago

Crew

Bowling Green, KY

Part-time

Onsite

New Grad, Entry Level

Houchens Food Group is seeking a Crew member for their Sonic Drive-In locations. The role involves performing various duties such as taking orders, preparing food and drinks, serving customers, and maintaining cleanliness in the restaurant to ensure a positive guest experience.

RetailShoppingShopping Mall

Responsibilities

Performs all duties in the Basic Stations (Fountain & Frozen, Dresser, Front Swamp, Back Swamp, Grill, Switchboard, Expeditor, Food Prep, Carhop, Skating Carhop and Drive-Thru as needed, and depending on store volume, during a shift to ensure the preparation, portion control, temperature, packaging, appearance, presentation, taste, and service of all menu items meet operational standards

Gives team help and support to other crew and managers when assigned duties are caught up

Operates switchboard and records customer order, repeats order in a clear and understandable manner

Operates Drive-Thru window and sales register and makes accurate change quickly and efficiently

Prepares fountain drinks and ice cream items

Prepares food by cutting and chopping food items and cooking on grill or in fryers

Prepares food orders efficiently within 3 - 4 minute time frame

Packages all menu items into bags or trays and places drink orders into drink carriers

Serves food to customers in an efficient manner in the Drive-Thru and as necessary when working in other Basic Stations

Moves food product weighing up to 50 lbs into freezer and shelves stacked from floor to ceiling

Routinely disposes of trash by transporting bags outside and into dumpsters

Cleans all areas of drive-in, including sweeping, mopping, washing dishes, wiping counter-tops, sanitizing, cleaning restrooms, policing patio and parking lot, emptying used grease

Performs frequent washing and sanitizing of food areas, food preparation tools, and hands

Instructs crew members about the importance of placing guests’ needs first

Immediately responds to guest requests in a respectful manner. Reports guest complaints to an immediate supervisor and assists in resolving such complaints

Immediately reports all guest or employee accidents to a member of the drive-in management team

Monitors the drive-in working environment for potential employee issues and reports issues to a member of the management team

Wears required uniform and appropriate personal protective equipment as outlined in the Sonic Drive-In operations manual

Performs Other Job-related Duties As Assigned Or Required

Qualification

Basic math skillsMulti-taskBasic reading skillsEffective communication skillsFollow directionsGeneral knowledge of restaurant industryQSR experience

Required

Effective communication skills

Basic math and basic reading skills

Ability to follow directions

Ability to work irregular hours, nights, weekends, and holidays

Ability to multi-task

Complies with all Sonic Drive-In Policies and Procedures, and all health and sanitation laws and regulations

Successfully completes and follows requirements of all STAR certification and other Sonic Drive-in training programs

Continuous standing, bending, stooping, lifting, stretching and frequent over-head lifting will be required when staging, preparing, or packaging menu items and/or cleaning

General knowledge and understanding of the restaurant industry or retail operations required, QSR preferred but not required

Must have proof of citizenship (or proof of eligibility to work in US)

Must Be At Least 16 Years Of Age