Customer Service / Marketing | Call Center Representative jobs in United States
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Worldwide BDC ยท 1 week ago

Customer Service / Marketing | Call Center Representative

Worldwide BDC is a leading call center marketing firm in auto sales, seeking motivated individuals for customer service and sales roles. The Call Center Representative will engage with potential customers through outbound calls, enhance customer relationships, and contribute to sales targets.

AutomotiveB2CData Mining

Responsibilities

Actively make warm outbound calls to potential customers, promoting and selling specific products or services
Employ warm calling techniques to create customer relationships, enhancing engagement and satisfaction
Address customer inquiries promptly and resolve any issues to uphold our reputation for excellent customer service
Apply sales techniques to effectively negotiate and close deals
Work alongside team members to meet or exceed sales targets and contribute to team objectives

Qualification

Call center operationsSales techniquesCustomer serviceBilingual in SpanishCommunication skillsAdaptability

Required

Experience preferably with a background in call center operations, customer service, or sales
English required
Exceptional verbal and written communication skills
Solid understanding of outbound and warm calling techniques, along with a grasp of fundamental sales principles and strategies
Capable of thriving in a fast-paced and target-driven environment

Preferred

Bilingual in Spanish

Benefits

Health, dental, and vision insurance
Gym access
Short-term disability
GAP insurance
Life insurance coverage
Paid time off accrual

Company

Worldwide BDC

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Worldwide BDC offers turnkey automotive BDC solutions to boost sales and traffic.

Funding

Current Stage
Growth Stage

Leadership Team

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Jason Miller
Owner
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Company data provided by crunchbase