Bank of America · 2 months ago
Operations Analyst - Wire Exception & Repair
Scranton
Full-time
Onsite
Entry Level
1+ years expBank of America is dedicated to making financial lives better through connections. The Operations Analyst role involves analyzing issues and providing resolutions for various operational challenges within the business unit, focusing on wire payment processing and exception handling.
Asset ManagementBankingFinanceFinancial ServicesFinTech
Responsibilities
Analyzing wire instructions to successfully repair complex wire payments
Adhering to production standards set internally within the business unit, while executing procedures and maintaining a high level of accuracy
Ability to learn and understand payment processing, including the lifecycle and format of a wire, the wire transfer product, and wire settlement flows
Ability to navigate multiple processing applications during research and exception processing
Assists with coordination of implementation for products, services, and operational solutions
Supports the design, documentation, implementation, and monitoring of new products and services
Provides guidance regarding procedural, technical, and operational changes
Expands business products knowledge within operations environment
Builds network by developing relationships with partners and teammates
Inspects data to identify issues and trends
Collects and interprets data to validate operational processes
Qualification
Required
Minimum of 1 year experience with Wires or research and analysis experience in a production environment
Ability to multitask using various systems/applications
Excellent time management and prioritization skills, with ability to meet deadlines under pressure
Strong ability to work both independently and collaboratively
Excellent communication/organizational skills
Proficient work experience with Microsoft Office Suite, especially Excel
Schedule is Monday - Friday 11am - 8pm
Overtime as needed
Preferred
Knowledge with any of the following software is a plus: WTX, ARIES, JIRA, Intix Applications, eTask, SWIFT
Working knowledge of payment investigation systems
Financial industry experience
Strives to bring new thoughts and ideas to the team to drive innovation and unique solutions
Company
Bank of America
Bank of America is a financial institution that offers credit cards, home loans, and auto loan services.
10001+ employees
H1B Sponsorship
Bank of America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (780)
2024 (546)
2023 (590)
2022 (759)
2021 (715)
2020 (931)
Funding
Current Stage
Public CompanyTotal Funding
$3.59BKey Investors
Berkshire Hathaway
2025-02-20Post Ipo Debt· $386.79M
2024-11-26Post Ipo Debt· $2B
2020-07-28Post Ipo Equity· $400M
Leadership Team
Charissa Messer
Senior Vice President, Creative Agency Executive (Enterprise Creative Solutions)
Rami Salem
SVP Strategic Competitive Intelligence
Recent News
2026-01-13
Company data provided by crunchbase