Indigo Customer Success Engineer jobs in United States
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Kforce Inc ยท 10 hours ago

Indigo Customer Success Engineer

Kforce Inc is seeking an Indigo Customer Success Engineer to support their Consumer and Commercial Electronic R&D client in Boston, MA. This role focuses on delivering expert technical service, diagnosing and repairing Indigo presses, and ensuring customer satisfaction through value-added services.

ConsultingEmploymentFinancial ServicesHuman ResourcesStaffing Agency

Responsibilities

Onboarding and startup visits to help customers ramp up quickly and confidently
On-press training and coaching to build operator skills and maximize press capabilities
Leverage state-of-the-art Artificial Intelligence and remote diagnostic tools to proactively identify issues, accelerate troubleshooting, and enhance service efficiency, ensuring customers receive fast and effective support

Qualification

Field technical serviceElectromechanical problem-solvingHardware interfacing softwareCustomer relationsCommunication skills

Required

Proven experience in field technical service for commercial printing presses or color copiers
Strong electromechanical problem-solving skills
Excellent communication and customer relations skills
Proficiency in computer programs used for hardware interfacing
Reliable transportation for onsite customer visits

Benefits

Medical/dental/vision insurance
HSA
FSA
401(k)
Life, disability & ADD insurance

Company

Kforce Inc

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Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services.

Funding

Current Stage
Public Company
Total Funding
unknown
2024-05-20IPO
2014-06-08Acquired

Leadership Team

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Aaron Travis
Digital Experience Delivery Director | Kforce Consulting Solutions
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Company data provided by crunchbase